Need Help with KRA Services?
Submit and pay for your KRA Service Request online and get your KRA PIN Number and KRA PIN Certificate via WhatsApp and Email Address.
Service Fee Payment
Lipa na M-PESA
(Buy Goods and Services)
Till Number: 4288558
Amount: Kshs. 200
CYBER SERVICES
(Service fee is charged for the professional assistance provided to customers.)
Submit – Pay – Receive
Get your KRA PIN Number and KRA PIN Certificate via WhatsApp and Email Address.
Pay for Your
KRA Service Request

Amount:
Kshs. 200
This Step-by-Step iTax Tutorial explains How To Download KRA PIN Certificate, providing clear and detailed guidance through each step of the process from start to finish, helping you Download KRA PIN Certificate in a few minutes.
Requirements Needed To Download KRA PIN Certificate
To be able to successfuly download KRA PIN Certificate on iTax (KRA Portal), you need to have with you the following two main requirements:
- KRA PIN Number or ID Number
- iTax Password (KRA Password)
Once you have the above two requirements, you will be able to download KRA PIN Certificate on iTax in a few minutes by following the steps outlined below.
How To Download KRA PIN Certificate
To successfully Download KRA PIN Certificate, follow the steps outlined below.
Step 1: Visit iTax

The first and foremost step in the process of How To Download KRA PIN Certificate, is to visit iTax using the link – https://itax.kra.go.ke/KRA-Portal/
Step 2: Log in to iTax

In this step, login to iTax using either your KRA PIN Number or National ID Number, along with your KRA Password (iTax Password). Follow this sequence; Enter KRA PIN Number or National ID Number, click on the “Continue” button, enter iTax Password (KRA Password), solve the arithmetic question (security stamp) and finally click on the “Login” button to access your iTax account dashboard.
Step 3: Click on Registration – Taxpayer Profile – Reprint PIN Certificate

Once you are logged into iTax (KRA Portal) successfully, go to the top menu and click “Registration.” From the drop-down list, select “Taxpayer Profile” then proceed and click on “Reprint PIN Certificate.”
Step 4: Select Applicant Type as Taxpayer

Next, you need to select the applicant type i.e. either “Agent” or “Taxpayer“. Since you are downloading your KRA PIN Certificate as a taxpayer, choose “Taxpayer” as the applicant type. Once selected, click the “Submit” button to proceed.
Step 5: Download KRA PIN Certificate

The last step in the process of downloading KRA PIN Certificate on iTax (KRA Portal) is to download the generated KRA PIN Certificate. Once your KRA PIN Certificate has been successfully generated, you will see a notification – “Click here to download KRA PIN Certificate.”

Click on the link “Click here to Download KRA PIN Certificate” to download a copy of the KRA PIN Certificate to your device.

Cyber.co.ke is an Authorized Ushuru Mashinani Service Partner offering KRA Services online, to customers across Kenya on a daily basis. If you need our help, send us an Email using: [email protected] or chat with us on WhatsApp using: 0723 737 740.
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0723 737 740

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