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This Step-by-Step iTax Tutorial explains How To Change Email Address on iTax, providing clear and detailed guidance through each step of the process from start to finish, helping you Change Email Address on iTax in a few minutes.
Requirements Needed To Change Email Address on iTax
To be able to successfuly change Email Address on iTax (KRA Portal), you need to have with you the following two main requirements:
- KRA PIN Number or ID Number
- iTax Password (KRA Password)
- New Email Address
Once you have the above two requirements, you will be able to change Email Address on iTax in a few minutes by following the steps outlined below.
How To Change Email Address on iTax
To successfully Change Email Address on iTax, follow the steps outlined below.
Step 1: Visit iTax
The first step in the process of How To Change Email Address on iTax is to visit iTax using the link https://itax.kra.go.ke/KRA-Portal/
Step 2: Log in to iTax
Next, you need to log in to iTax by entering your KRA PIN Number or National ID Number the clicking on “Continue” button, enter iTax Password (KRA Password), solve the arithmetic question (security stamp) and then click on the “Login” button.
Step 3: Click on Registration – Amend PIN Details – Update Contact Details
Once you are logged into iTax, click on “Registration” menu, then click on “Amend PIN Details” followed by “Update Contact Details” to begin the process of changing email address on iTax (updating email address on iTax).
Step 4: Amend Contact Details
In this step you need to enter your new email address that you want to link to your KRA PIN Number on iTax. Ensure that you are able to access that new email address as Kenya Revenue Authority (KRA) will send an OTP to that email for verification purposes. Once you enter the new email address on iTax, a popup will appear:
In order to continue using iTax functionality you are required to verify your email address.Please click “Send Email OTP” button to receive OTP on mentioned email address.
To proceed, click on the “OK” button.
Step 5: Click Send Email OTP
Next, click on the “Send Email OTP” button to receive the OTP verification code from Kenya Revnue Authority (KRA). Check your inbox for the 4 digit KRA OTP code.
Once you have received the OTP For Email Verification from KRA, enter the same and click on “Submit” button.
Step 6: Email Address Changed Successfully
In this last step, once you entered the OTP for Email Verification on iTax, you will see the notification – “Taxpayer contacts have been updated successfully. You can Reprint your PIN certificate to get the new Details.” This confirms that you have successfully changed and updated the email address on iTax.
Cyber.co.ke is an Authorized Ushuru Mashinani Service Partner offering KRA Services online, to customers across Kenya on a daily basis. If you need our help, send us an Email using: [email protected] or chat with us on WhatsApp using: 0723 737 740.
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