How To Register on QMIS: Step-by-Step Guide

Are you looking to access KNEC services such as result confirmation, certificate replacement, or candidate biodata correction? The Query Management Information System (QMIS) makes it easy to handle these requests online. But before you can access these services, you need to complete your QMIS registration.

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This step-by-step guide will walk you through how to register on QMIS, ensuring you can start submitting your queries without delays. Whether you’re a former KCSE/KCPE candidate, school administrator, or employer verifying academic credentials, this guide is designed to make your registration process smooth and successful.

What is QMIS?

QMIS, short for Query Management Information System, is an official online platform launched by the Kenya National Examinations Council (KNEC). It enables users to submit and track various exam-related queries electronically.

The system removes the need to physically visit KNEC offices and allows candidates and institutions to interact with KNEC services in a faster, more convenient way. But before using any of its services, users must complete QMIS registration to create a secure account.

How To Register on QMIS

To get started with QMIS, you’ll first need to create an account on the official QMIS portal. Follow these simple steps for successful registration:

Step 1: Visit the QMIS Website

Open your browser and go to the official KNEC QMIS portal: https://qmis.knec.ac.ke

This is the home page where all queries are submitted and managed. You will see options to log in or register a new account.

Step 2: Click on the “Register” Link

Once on the homepage, locate the “Register” link, typically found at the bottom of the QMIS website. Clicking on this button will redirect you to the QMIS registration form page.

Step 3: Fill in the QMIS Registration Form

You’ll be presented with a registration form that collects basic user details. Make sure to fill in all required fields accurately:

• Full Name – Enter your full legal name.
• Mobile Number – Use a valid Kenyan mobile number for SMS and support communication.
• Postal Address – Provide your current postal address.
• Title/Designation – Mention your role (e.g., Student, Principal, HR Manager, etc.).
• Email Address – Use a valid email. This will be your primary contact for receiving login details.

Tip: Double-check your email address. Your login credentials will be sent there, and you won’t be able to log in without them.

Step 4: Click on the “Register” Button

After filling in all the required fields, scroll to the bottom of the form and click on the “Register” button to submit your details to KNEC. The system will process your information and create a new user profile.

Step 5: Check Your Email for Login Credentials

Once your registration is complete, the system will send you an automated email containing your:

• QMIS Username
• QMIS Password

These login credentials will allow you to access your QMIS account at any time. Be sure to check your spam or promotions folder if you don’t see the email in your inbox. At this step, your QMIS account has now been successfully created.

Why QMIS Registration is Important

Registering on QMIS not only gives you access to key KNEC services, but also ensures that:

• Your queries are submitted and tracked electronically
• You receive timely updates from KNEC
• You can manage all your requests in one secure account
• Your personal data and examination details remain protected

Services You Can Access After QMIS Registration

Once registered, you can log in to the QMIS portal and access a range of services, including:

• Result Confirmation – Validate KCPE/KCSE results
• Certificate Replacement – Apply for lost or damaged certificates
• Amendment of Biodata – Correct details like name, gender, or date of birth
• Photo Update – Submit new or corrected candidate photos
• Payment Queries – Resolve issues related to service payments

These services are especially useful for former candidates, academic institutions, employers, and government agencies that require verified academic records.

Final Tips for a Smooth QMIS Registration

• Use a reliable email address that you can access immediately.
• Make sure your details are accurate to avoid rejection or delays.
• Keep your username and password safe for future logins.
• If you don’t receive your credentials, use the “Forgot Password” feature or contact KNEC for help.

Registering on QMIS is the first essential step to accessing a wide range of KNEC services quickly and conveniently. Whether you need to confirm exam results, replace a lost certificate, or correct candidate details, the QMIS registration process ensures you can handle everything online without long queues or physical visits to KNEC offices.

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By following the step-by-step guide above, you’ll be able to create your account in minutes and start submitting queries from anywhere, at any time. Remember to keep your login credentials safe and always use accurate information when filling out the QMIS registration form.