How To Change or Reset iTax Password Online (In 7 Steps)

The most important thing that secures your iTax account from unauthorized access is the iTax Password which serves as a login security credential which only the taxpayer needs to know. Just like any passwords in the online world, the iTax Password shares also the same rule i.e. don’t share your password with anyone. The iTax Password plays an important role in securing your iTax account and it’s only you who is supposed to know that iTax Password. 

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During the process of applying for a new KRA PIN Number online, the system normally sends you both the KRA PIN Certificate and iTax Password (first time login). For any subsequent logins to iTax Portal, if you forget your iTax Password then you have to change it to a new one. Knowing the process and steps that are involved in changing iTax Password online is very important and this blog post will address all that in details. 

The process of changing iTax Password online requires that the taxpayer have with him or her the KRA PIN Number and Email Address Linked to KRA PIN Number. These two form the basic key requirements that are needed so as to enable you change your iTax Password quickly and easily. Changing your iTax Password online requires that you have with you these two key requirements that are needed in the process of changing iTax Password online. 

Requirements Needed In Changing iTax Password

As mentioned above, the process of changing iTax Password online requires one to have both the KRA PIN Number and the Email Address that is linked to the KRA PIN Number on iTax Portal (KRA Portal). Below is a brief description of what each of these two key requirements in the process of How to Change iTax Password online entails. 

KRA PIN Number

KRA PIN Number is the most important requirement that you need to have with you when you want to login to KRA Portal or even when you want to change your iTax Password on iTax Portal (KRA Portal). If by any chance you have forgotten or you don’t remember your KRA PIN Number, you can submit KRA PIN Retrieval request online here at CYBER.CO.KE and our support team will be able to assist with the retrieval of your lost or forgotten KRA PIN Number.

At the same time, if you are looking for a new KRA PIN Number, you can get it here in less than 3 minutes by submitting your KRA PIN Registration request at CYBER.CO.KE. Your new KRA PIN Number and KRA PIN Certificate will be sent to your Email Address once the request for KRA PIN Registration has been done and processed by our support team.

Email Address Linked to KRA PIN Number

The next requirement that you need in the process of changing iTax Password is the Email Address Linked to KRA PIN Number. This is the email address where the KRA Portal will send you the password reset email which you will use the reset password to setup a new KRA Password. So, you need to ensure that you can access the Email Address Linked to KRA PIN Number for you to be able to reset KRA Password easily.

If by any chance you no longer have access to the Email Address Linked to KRA PIN Number or you are using a new Email Address, the good news is that here at CYBER.CO.KE, we offer KRA PIN Change of Email Address services to taxpayers in Kenya. You can submit your request online and have our support team assist you in changing the Email Address Linked to KRA PIN Number so as to put a new email address for you to be able to reset you KRA Password online.

Did you know that you can easily apply and get your KRA PIN Number and KRA PIN Certificate online in less than 5 minutes by using CYBER.CO.KE today. Get it via email address or even WhatsApp upon submission.

Here at, CYBER.CO.KE, we offer unmatched KRA PIN Registration, KRA PIN Retrieval, KRA PIN Update and KRA PIN Change of Email Address services to Kenyans daily. Fill and submit your request online today.

How To Change iTax Password

The following are the 7 main steps involved in the process of How To Change iTax Password that you need to follow.

Step 1: Visit iTax (KRA Portal)

The process of changing iTax Password online requires that you first visit iTax Portal using https://itax.kra.go.ke/KRA-Portal/

Step 2: Enter KRA PIN Number and Click on Forgot iTax Password

Next, once on the iTax Portal homepage, enter your KRA PIN Number and click on “Forgot iTax Password” link that is located under the login button.

Step 3: Fill the Forgot iTax Password Form

In this step, fill in the forgot iTax Password online request form. You do this by solving the arithmetic question (security stamp) and clicking on the “Submit” button.

Step 4: iTax Password Reset for iTax Portal Account

In this step, you need to check the Email Address linked to your KRA PIN Number, where you will receive the iTax Password Reset email which contains your KRA PIN Number and the iTax Password Reset that has been sent by the system and this will serve as the old/temporary password that you will use to change the iTax Password on KRA Portal (iTax Portal).

Step 5: Visit iTax (KRA Portal)

Once you have received the iTax Password reset email, you have to visit the iTax Portal once again for purposes of logging in by using the link https://itax.kra.go.ke/KRA-Portal/

Step 6: Enter KRA PIN Number and iTax Password Reset

In this step, once you are on the iTax Portal login page, enter your KRA PIN Number and the iTax Password reset (old password/temporary password that was sent to your email address by KRA), solve the arithmetic question (security stamp) and click on the “Login” button.

Step 7: Setup a new iTax Password online

The last and most important step in the whole process of changing iTax Password is where you are required to setup a new iTax Password for your account. In this last step, you will be required to fill in the following details/fields: Old Password (password reset that was sent to your email address), New Password (password that you will be using to access KRA Portal), Confirm New Password (the same password confirmation), Security Question, Security Answer, Confirm Security Answer and the Disclaimer Check Boxes (I Agree to the KRA Website Policy and Disclaimer and  I have read the KRA Website Secure Password Policy Guideline).

READ ALSO: How To Change KRA Password Online (In 7 Steps)

Once you have filled in all the security information required for iTax Password reset above, click on the “Submit” button. You will get a message that “Your KRA password has been successfully changed” on KRA Portal and this will log you in automatically. The most important thing to keep in mind is that the process of changing iTax Password online requires that you have with you both the KRA PIN Number and Email Address Linked to KRA PIN Number. Once you have these two requirements, then you can follow the above outlined 7 steps so as to be able to change your iTax Password successfully.