How To Download KRA Returns Receipt Online

Have you filed your KRA Returns and forgot to download your KRA Returns Receipt? The good news is that you can easily download the KRA Returns Receipt online using your KRA Portal (iTax Portal) account. Many taxpayers in Kenya fail to download their KRA Returns Receipt every time they file their returns online due to one reason or another not knowing that they need not to worry as they can get the same Returns Receipt online quickly and easily.

The KRA Returns Receipt plays an important role in the whole process of filing KRA Returns online. This is because it normally signifies that a taxpayer has filed a return for a certain period as stipulated by Law. It serves as a final confirmation of the submission and receipt of your KRA Returns online by the Kenya Revenue Authority (KRA). For records purposes, taxpayers are always encouraged to download their KRA Returns Receipt every time they file their returns.

To be able to download your KRA Returns Receipt online, there are two key requirements that you need to ensure you have with you. This includes your KRA PIN Number and KRA Password (iTax Password) which are part of the iTax Portal / KRA Portal login credentials. Downloading of KRA Returns Receipt involves the use of these two requirements to access your account and following the steps outlined in this blog post to download your KRA Returns Receipt online.

READ ALSO: How To File KRA Returns For Retirees Online (In 6 Steps)

Requirements Needed In Downloading KRA Returns Receipt Online

As mentioned above, for you to download your KRA Returns Receipt online, you to access your account first using both your KRA PIN Number and KRA Password (iTax Password). Below is a brief description about what these two entails in relation to the process of downloading KRA Returns Receipt using KRA Portal (iTax Portal).

  • KRA PIN Number 

The KRA PIN Number is the most important requirement that you need to have with you when you want to login to KRA Portal (iTax Portal). If by any chance you have forgotten or you don’t remember your KRA PIN Number, you can submit KRA PIN Retrieval request online here at CYBER.CO.KE and our support team will be able to assist with the retrieval of your lost or forgotten KRA PIN Number.

At the same time, if you are looking for a new KRA PIN Number, you can get it here in less than 3 minutes by submitting your KRA PIN Registration request at CYBER.CO.KE. Your new KRA PIN Number and KRA PIN Certificate will be sent to your Email Address once the request for KRA PIN Registration has been done and processed by our support team.

  • KRA Password (iTax Password)

The next requirement that you need to have with you in the process of downloading KRA Returns Receipt on iTax Portal (KRA Portal) is your KRA Password (iTax Password), which you will need to access your KRA Portal account. If you don’t know or have forgotten your KRA Password, you can check our article on How To Reset KRA iTax Password. Once you have requested for KRA Password reset, a new password will be emailed to you and you can use it to log into your iTax Account.

You can only change or reset your iTax Password if the email used in KRA iTax Portal is the same that you currently have. If you don’t remember or need to change your KRA Email Address, you can submit KRA PIN Change of Email Address order online at CYBER.CO.KE and have your Email Address changed so as to enable your Reset KRA Password.

Did you know that you can easily apply and get your KRA PIN Number and KRA PIN Certificate online in less than 5 minutes by using CYBER.CO.KE today. Get it via email address or even WhatsApp upon submission.

Here at, CYBER.CO.KE, we offer unmatched KRA PIN RegistrationKRA PIN RetrievalKRA PIN Update and KRA PIN Change of Email Address services to Kenyans daily. Fill and submit your request online today.

How To Download KRA Returns Receipt Online (In 5 Steps)

Step 1: Visit KRA Portal

Visit KRA Portal

The first and foremost step in the process of downloading KRA Returns Receipt online is to visit the KRA Portal using https://itax.kra.go.ke/KRA-Portal/

Step 2: Login to KRA Portal

Login to KRA Portal

On the KRA Portal login page, enter both your KRA PIN Number and KRA Password (iTax Password), solve the arithmetic question (security stamp) and click on the “Login” button.

Step 3: Click on Useful Links then Consult and Reprint Acknowledgement Receipt and Certificates

Click on Useful Links then Consult and Reprint Acknowledgement Receipt and Certificates

Once logged in successfully to KRA Portal, on the top right hand side menu, click on “Useful Links” and from the drop down menu list, click on “Reprint Acknowledgement Receipt and Certificates” to begin the process of downloading your KRA Returns Receipt online.

Step 4: Fill the Consult and Reprint Acknowledgement Receipt Form

Fill the Consult and Reprint Acknowledgement Receipt Form

Next, in this step you need to fill the Consult and Reprint Acknowledgement Receipt Form. The following fields on the form are the ones of major concern that you need to fill in. This includes: Business Process – Taxpayer Return ProcessingBusiness Sub Process – Original Return Filing; Obligation Name – Income Tax Resident IndividualTax Period From01/01/2022 and Tax Period To31/12/2022 (choose the return period that you want the KRA Returns Receipt for). Once you have filled in those details, click on the “Consult” button to load the KRA Returns Acknowledgement Receipt. Note, on the pop up window “Do you want to consult with given details?” click on “OK“button.

Step 5: Download KRA Returns Receipt

Download KRA Returns Receipt

The last and most important step is the downloading of the generated KRA Returns Receipt. To download the receipt,  on the output section of the form just under the “Acknowledgement Number” column, click on the acknowledgement serial number i.e KRA2023***********7, which will in turn initiate the download of KRA Returns Receipt on the iTax Portal (KRA Portal). At this point you can choose to save the returns receipt or even print a copy of the KRA  Returns Receipt. 

READ ALSO: How To Retrieve KRA Clearance Certificate (In 5 Steps)

At this point, you will have successfully downloaded your KRA Returns Receipt online using KRA Portal (iTax Portal). For this process to be successful, you need to ensure that you have with you both the KRA PIN Number and KRA Password (iTax Password) which are need for login purposes, once you have these two requirements you can follow the 5 outlined steps above so as to download KRA Returns Receipt online quickly and easily. 



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