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Learn and get to know the step-by-step process of How To Get Your KRA PIN Number via SMS. In this step-by-step tutorial, you will learn the whole process of Getting your KRA PIN Number via SMS.
How To Get Your KRA PIN Number via SMS
To be able to get your KRA PIN Number via SMS in a few minutes, just follow the simple steps outlined below.
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Step 1: Dial *222#
Begin by dialing *222# on your mobile phone. This USSD code gives you access to a wide range of eCitizen services in Kenya, including KRA Services.
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Step 2: Select Option 5 – KRA Services
Once the menu appears on your screen, select option 5 to access KRA Services then click on Send.
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Step 3: Select Option 98 – More
After choosing KRA Services, you will see a list of available options. Select option 98 – More. This allows you to access additional KRA Services options that are not listed in the main menu. Click on Send.
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Step 4: Select Option 9 – Other Services
Next, select option 9 – Other Services. This section includes other KRA Services such as KRA PIN Number Retrieval, which is what we are looking for. Click on Send.
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Step 5: Select Option 3 – PIN Retrieval
Now, choose option 3 – PIN Retrieval. This is the key step where you start the process of retrieving your KRA PIN Number from the KRA database using your registered National ID Number. Click on Send.
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Step 6: Choose Taxpayer Type – Select Option 1 (Kenyan)
You will be asked to specify your taxpayer type either Kenyan, Non Kenyan or Business. Select option 1 – Kenyan. This step helps the system determine how to process your KRA PIN information from the KRA database. Click on Send.
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Step 7: Enter Your National ID Number
The system will then prompt you to enter your National ID Number. Carefully type in your ID Number and double check it before submitting. The system uses your ID Number to search the KRA database for your tax records information. Click on Send.
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Step 8: View Taxpayer Details – Names and KRA PIN Number
If your ID Number matches the records in the KRA database system, your taxpayer details will be displayed on the screen i.e Names and KRA PIN Number on your mobile phone. Click on OK.
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Step 9: Receive SMS with Your Taxpayer Details
After viewing the Taxpayer information on the screen, you will also receive an SMS from eCitizen with your taxpayer details including your Taxpayer Details i.e. Names and KRA PIN Number.
How To Get Your KRA PIN Number via SMS
(Frequently Asked Questions)
Yes. You can retrieve your KRA PIN number via SMS using the eCitizen USSD code *222# without visiting the KRA iTax portal.
You need to dial *222# on your mobile phone to access eCitizen services, including KRA PIN retrieval.
After dialing *222#, select Option 5 – KRA Services to proceed with KRA-related services.
Option 98 – More allows you to access additional KRA services that are not listed in the main menu, including PIN retrieval.
Select Option 9 – Other Services, then choose Option 3 – PIN Retrieval to start the KRA PIN recovery process.
If you are a Kenyan citizen, select Option 1 – Kenyan so the system retrieves your PIN using your National ID number.
You are required to enter your National ID number. Ensure it is correct for successful retrieval.
Yes. If your details match KRA records, your full name and KRA PIN number will be displayed on your phone screen.
Yes. You will receive an SMS from eCitizen containing your names and KRA PIN number after successful retrieval.
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CYBER.CO.KE is a trusted online cyber services website dedicated to providing KRA Individual Services and KRA Returns Services to customers in Kenya on a day to day basis.
The KRA Individual Services that we offer to customers includes: Registration of KRA PIN Number, Retrieval of KRA PIN Certificate, Updating of KRA PIN Number and Changing of KRA PIN Email Address.
The KRA Returns Services that we offer to customers includes: Filing of KRA Nil Returns, Filing of KRA Employment Returns, Filing of KRA Amended Returns and Filing of KRA Withholding Tax Returns.
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