How To Download KRA PIN Certificate
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In this step-by-step tutorial, you are going to learn and get to know How To Download KRA PIN Certificate.


Get KRA PIN Certificate via Email Address and WhatsApp

Submit Service Request


Get KRA PIN Number via SMS

Follow These Steps

Step 1
Dial *222# on your phone.
Step 2
Select Option 5 – KRA Services.
Step 3
Enter 98 – More.
Step 4
Enter 9 – Other Services.
Step 5
Enter 3 – PIN Retrieval.
Step 6
Enter 1 – Taxpayer Type.
Step 7
Enter your ID Number.
Final Step
Your KRA PIN Number will be sent to you via SMS.

How To Download KRA PIN Certificate

The following are the 5 main steps involved in the process of How To Download KRA PIN Certificate that you need to follow.

  • Step 1: Visit iTax (KRA Portal) 

To be able to download your KRA PIN Certificate online, the first step to take is to visit the KRA Portal by using the link https://itax.kra.go.ke/KRA-Portal/
Visit iTax (KRA Portal) 

To be able to download your KRA PIN Certificate online, the first step to take is to visit the KRA Portal by using the link https://itax.kra.go.ke/KRA-Portal/

  • Step 2: Log in to iTax (KRA Portal)

Next, you need to login to iTax (KRA Portal) by either using your KRA PIN Number or National ID Number and KRA Password (iTax Password). Once you have input these two credentials, solve the arithmetic question (security stamp) and click on the "Login" button so as to login to your KRA Portal account. 
Log in to iTax (KRA Portal)

Next, you need to login to iTax (KRA Portal) by either using your KRA PIN Number or National ID Number and KRA Password (iTax Password).

Once you have input these two credentials, solve the arithmetic question (security stamp) and click on the “Login” button so as to login to your KRA Portal account. 

  • Step 3: Click on Registration – Taxpayer Profile – Reprint PIN Certificate 

In this step, once logged into iTax (KRA Portal) successfully, on the top menu click on "Registration" and from the drop-down menu list click on "Taxpayer Profile" and then click on "Reprint PIN Certificate". 
Click on Registration – Taxpayer Profile – Reprint PIN Certificate 

In this step, once logged into iTax (KRA Portal) successfully, on the top menu click on “Registration” and from the drop-down menu list click on “Taxpayer Profile” and then click on “Reprint PIN Certificate“. 

  • Step 4: Select Applicant Type as Taxpayer

Next, in this step you are to select the applicant type, either the taxpayer or agent. Since it's a taxpayer who is downloading the KRA PIN Certificate, choosing taxpayer as applicant type is the most recommended selection. Click on the "Submit" button.
Select Applicant Type as Taxpayer

Next, in this step you are to select the applicant type, either the taxpayer or agent. Since it’s a taxpayer who is downloading the KRA PIN Certificate, choosing taxpayer as applicant type is the most recommended selection. Click on the “Submit” button.

  • Step 5: Download KRA PIN Certificate 

The last step in the process of How To Download KRA PIN Certificate online using KRA Portal (iTax Portal) is downloading the PIN Certificate.
Download KRA PIN Certificate 

The last step in the process of How To Download KRA PIN Certificate online using KRA Portal (iTax Portal) is downloading the PIN Certificate.

You will get a notification that the KRA PIN Certificate has been successfully generated and you can proceed to download it by clicking on the text link title “Click here to Download KRA PIN Certificate.”

You will get a notification that the KRA PIN Certificate has been successfully generated and you can proceed to download it by clicking on the text link title "Click here to Download KRA PIN Certificate."
KRA PIN Certificate

So, summing up the whole process of How To Download KRA PIN Certificate Online, you need to ensure first and foremost you have your iTax login credentials i.e. KRA PIN Number and KRA Password (iTax Password).

When you have these two requirements with you, then downloading KRA PIN Certificate online using iTax (KRA Portal) will be easy as long as you follow the above outlined step by step process of downloading KRA PIN Certificate online in Kenya.


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Get KRA Services Online Today

CYBER.CO.KE is a trusted online cyber services website dedicated to providing KRA Individual Services and KRA Returns Services to customers in Kenya on a day to day basis.

The KRA Individual Services that we offer to customers includes: Registration of KRA PIN Number, Retrieval of KRA PIN Certificate, Updating of KRA PIN Number and Changing of KRA PIN Email Address.

The KRA Returns Services that we offer to customers includes: Filing of KRA Nil Returns, Filing of KRA Employment Returns, Filing of KRA Amended Returns and Filing of KRA Withholding Tax Returns.

If you are looking for dependable, fast and reliable KRA Services in Kenya, we are ready and available to support you at every step of the way.

We prioritize customer convenience, clear communication and prompt service delivery, making sure that your submitted service request is completed in the shortest time possible.