Looking for a simple tutorial on How To Download KRA PIN Certificate on iTax (KRA Portal) in a few minutes? In this blog post, we provide a step-by-step process to help you download your KRA PIN Certificate quickly, easily and conveniently.
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Requirements Needed In Downloading KRA PIN Certificate
To download your KRA PIN Certificate on iTax (KRA Portal), you need to have either your KRA PIN Number or National ID Number and KRA Password (iTax Password).
1. KRA PIN Number or National ID Number
- You can easily access iTax by using either your KRA PIN Number or National ID Number. If you don’t know your KRA PIN Number, you can use your National ID Number.
Forgot Your KRA PIN Number?
To get your KRA PIN Number, dial *222# → Select Option 5 (KRA Services) → Enter 98 (More) → Enter 9 (Other Services) → Enter 3 (PIN Retrieval) → Enter 1 (Taxpayer Type) → Enter your ID Number. You will get your KRA PIN Number via SMS.
2. KRA Password (iTax Password)
- You need to have your KRA Password (iTax Password) so as to be able to login to your account easily. If you have forgotten your password, you can easily reset it.
Forgot Your KRA Password (iTax Password)?
If you don’t know or have forgotten your KRA Password (iTax Password), you can follow the steps outlined in these tutorials: How To Change iTax Password or How To Change KRA Password.
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How To Download KRA PIN Certificate
The following are the 5 main steps involved in the process of How To Download KRA PIN Certificate that you need to follow.
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Step 1: Visit iTax (KRA Portal)
To be able to download your KRA PIN Certificate online, the first step to take is to visit the KRA Portal by using the link https://itax.kra.go.ke/KRA-Portal/
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Step 2: Log in to iTax (KRA Portal)
Next, you need to login to iTax (KRA Portal) by either using your KRA PIN Number or National ID Number and KRA Password (iTax Password). Once you have input these two credentials, solve the arithmetic question (security stamp) and click on the “Login” button so as to login to your KRA Portal account.
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Step 3: Click on Registration menu then Reprint PIN Certificate
In this step, once logged into KRA Portal successfully, on the top menu click on “Registration” and from the drop-down menu list click on “Reprint PIN Certificate“. Both Reprint PIN Certificate and Reprint KRA PIN Certificate means the same thing as Downloading KRA PIN Certificate.
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Step 4: Select Applicant Type as Taxpayer
Next, in this step you are to select the applicant type, either the taxpayer or agent. Since it’s a taxpayer who is downloading the KRA PIN Certificate, choosing taxpayer as applicant type is the most recommended selection. Click on the “Submit” button.
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Step 5: Download KRA PIN Certificate
The last step in the process of How To Download KRA PIN Certificate online using KRA Portal (iTax Portal) is downloading the PIN Certificate.
You will get a notification that the KRA PIN Certificate has been successfully generated and you can proceed to download it by clicking on the text link title “Click here to Download KRA PIN Certificate.”
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So, summing up the whole process of How To Download KRA PIN Certificate Online, you need to ensure first and foremost you have your iTax login credentials i.e. KRA PIN Number and KRA Password (iTax Password).
When you have these two requirements with you, then downloading KRA PIN Certificate online using iTax (KRA Portal) will be easy as long as you follow the above outlined step by step process of downloading KRA PIN Certificate online in Kenya.

Matthews Ohotto is an Article Writer at CYBER.CO.KE and a Video Creator on the YouTube Channel Cyber Services Kenya, specializing in crafting insightful and informative Blog Posts and Video Tutorials that empower Kenyans with practical skills and knowledge. Holding a Bachelor’s Degree in Business Information Technology (BBIT) from JKUAT, he blends technical expertise with a passion for clear and impactful communication. Do you need his help? Email Address: [email protected]
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KRA PIN RETRIEVAL
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