If you have ever needed your KRA PIN Number urgently – maybe for job application, opening a bank account or filing KRA Returns – but don’t have access to iTax (KRA Portal) account, no need to worry as Kenya Revenue Authority (KRA) now allows taxpayers to get their KRA PIN Number via SMS in just a few minutes using your mobile phone.
This service is especially useful for Kenyans who may have forgotten their KRA PIN Number and are urgently looking for the same. The process is quite simple, convenient and available to all taxpayers in Kenya. Below is a complete, indepth step-by-step guide on How To Get Your KRA PIN Number via SMS.
SUBMIT SERVICE REQUEST
CHANGE KRA PIN NUMBER EMAIL ADDRESS
How To Get Your KRA PIN Number via SMS
To be able to get your KRA PIN Number via SMS in a few minutes, just follow the simple steps outlined below.
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Step 1: Dial *222#
Begin by dialing *222# on your mobile phone. This USSD code gives you access to a wide range of eCitizen services in Kenya, including KRA Services.
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Step 2: Select Option 5 – KRA Services
Once the menu appears on your screen, select option 5 to access KRA Services then click on Send.
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Step 3: Select Option 98 – More
After choosing KRA Services, you will see a list of available options. Select option 98 – More. This allows you to access additional KRA Services options that are not listed in the main menu. Click on Send.
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Step 4: Select Option 9 – Other Services
Next, select option 9 – Other Services. This section includes other KRA Services such as KRA PIN Number Retrieval, which is what we are looking for. Click on Send.
SUBMIT SERVICE REQUEST
CHANGE KRA PIN NUMBER EMAIL ADDRESS
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Step 5: Select Option 3 – PIN Retrieval
Now, choose option 3 – PIN Retrieval. This is the key step where you start the process of retrieving your KRA PIN Number from the KRA database using your registered National ID Number. Click on Send.
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Step 6: Choose Taxpayer Type – Select Option 1 (Kenyan)
You will be asked to specify your taxpayer type either Kenyan, Non Kenyan or Business. Select option 1 – Kenyan. This step helps the system determine how to process your KRA PIN information from the KRA database. Click on Send.
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Step 7: Enter Your National ID Number
The system will then prompt you to enter your National ID Number. Carefully type in your ID Number and double check it before submitting. The system uses your ID Number to search the KRA database for your tax records information. Click on Send.
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Step 8: View Taxpayer Details – Names and KRA PIN Number
If your ID Number matches the records in the KRA database system, your taxpayer details will be displayed on the screen. You will see your Names and your KRA PIN Number on your mobile phone. Click on OK.
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Step 9: Receive SMS with Your Taxpayer Details
After viewing the Taxpayer information on the screen, you will also receive an SMS from ECITIZEN containing your taxpayer details including your Names and KRA PIN Number.
SUBMIT SERVICE REQUEST
CHANGE KRA PIN NUMBER EMAIL ADDRESS
RETRIEVE YOUR KRA PIN CERTIFICATE
Get both your KRA PIN Number and KRA PIN Certificate quickly and conveniently, with both delivered directly to your Email Address and WhatsApp in just a few minutes.
Our service ensures a fast and convenient process, allowing you to receive both your KRA PIN Number and KRA PIN Certificate in just a few minutes, ready for use whenever you need them.
How To Get Your KRA PIN Number via SMS
(Frequently Asked Questions)
Yes. You can retrieve your KRA PIN number via SMS using the eCitizen USSD code *222# without visiting the KRA iTax portal.
You need to dial *222# on your mobile phone to access eCitizen services, including KRA PIN retrieval.
After dialing *222#, select Option 5 – KRA Services to proceed with KRA-related services.
Option 98 – More allows you to access additional KRA services that are not listed in the main menu, including PIN retrieval.
Select Option 9 – Other Services, then choose Option 3 – PIN Retrieval to start the KRA PIN recovery process.
If you are a Kenyan citizen, select Option 1 – Kenyan so the system retrieves your PIN using your National ID number.
You are required to enter your National ID number. Ensure it is correct for successful retrieval.
Yes. If your details match KRA records, your full name and KRA PIN number will be displayed on your phone screen.
Yes. You will receive an SMS from eCitizen containing your names and KRA PIN number after successful retrieval.
KRA INDIVIDUAL SERVICES
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KRA PIN REGISTRATION
Are you looking for KRA PIN Registration services in Kenya?
Submit your service request and let us handle everything for you.
Get your KRA PIN Certificate via Email Address and WhatsApp in a few minutes.
KRA PIN RETRIEVAL
Are you looking for KRA PIN Retrieval services in Kenya?
Submit your service request and let us handle everything for you.
Get your KRA PIN Certificate via Email Address and WhatsApp in a few minutes.
KRA PIN UPDATE
Are you looking for KRA PIN Update services in Kenya?
Submit your service request and let us handle everything for you.
Get your KRA PIN Certificate via Email Address and WhatsApp in a few minutes.
KRA PIN CHANGE OF EMAIL ADDRESS
Are you looking for KRA PIN Update services in Kenya?
Submit your service request and let us handle everything for you.
Get your KRA PIN Certificate via Email Address and WhatsApp in a few minutes.
KRA RETURNS SERVICES
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KRA NIL RETURNS
Are you looking for KRA Nil Returns services in Kenya?
Submit your service request and let us handle everything for you.
Get your e-Return Acknowledgement Receipt via Email Address and WhatsApp in a few minutes.
KRA EMPLOYMENT RETURNS
Are you looking for KRA Employment Returns services in Kenya?
Submit your service request and let us handle everything for you.
Get your e-Return Acknowledgement Receipt via Email Address and WhatsApp in a few minutes.
KRA AMENDED RETURNS
Are you looking for KRA Amended Returns services in Kenya?
Submit your service request and let us handle everything for you.
Get your e-Return Acknowledgement Receipt via Email Address and WhatsApp in a few minutes.
KRA WITHHOLDING TAX RETURNS
Are you looking for KRA Withholding Tax Returns services in Kenya?
Submit your service request and let us handle everything for you.
Get your e-Return Acknowledgement Receipt via Email Address and WhatsApp in a few minutes.
