How To Download Tax Compliance Certificate PDF Format

Are you looking to download your KRA Tax Compliance Certificate in PDF Format on KRA Portal? Learn How To Download Tax Compliance Certificate PDF Format.

Being tax compliant in Kenya means that you have filed all KRA Returns and paid any due taxes or liabilities to Kenya Revenue Authority (KRA), and in turn you are issued with the Tax Compliance Certificate PDF format. But a problem normally arises in cases where one does not know How To Download Tax Compliance Certificate PDF Format on KRA Portal.

Being tax compliant is one thing, applying and downloading your Tax Compliance Certificate PDF format is another important step for taxpayers, that one needs to know all the steps to follow to get his or her KRA Tax Compliance Certificate in PDF format on KRA Portal. That’s why in this article, I will be sharing with you the step by step guide and process of How To Download Tax Compliance Certificate PDF Format on KRA Portal or simply iTax if you like.

READ ALSO: How To Download Withholding Certificate On KRA Portal

Downloading the Tax Compliance Certificate PDF format on KRA Portal is a challenge to many taxpayers in Kenya who are in need of this important and vital documents that is issued by Kenya Revenue Authority (KRA). Luckily, all the necessary process of getting and downloading the Tax Compliance Certificate PDF format will be covered in this article.

In this article, I will be sharing with you the steps that you need to follow in order to download your Tax Compliance Certificate PDF on KRA Portal with much ease and convenience. I will not dwell much with the definitions of terms as our main focus will be on the steps or process that one needs to follow so as to be able to get his or her Tax Compliance Certificate PDF on KRA Portal.

Downloading Tax Compliance Certificate in PDF format on KRA Portal is much easier if you know the process, steps and procedure that you are supposed to follow. But above all that, you need to ensure that you have with you the KRA Portal login credentials that comprises of the KRA PIN Number and KRA Password. Once you have the two credentials with you, then you can easily follow the step by step procedure that is outlined in this article on How To Download Tax Compliance Certificate PDF format on KRA Portal.

Requirements Needed To Download Tax Compliance Certificate PDF

Requirements Needed To Download Tax Compliance Certificate PDF

To be able to download your Tax Compliance Certificate PDF on KRA Portal, there are a set of requirements that you need to ensure that you have with you. This includes; KRA PIN Number and KRA Password. These two play an important role as you will need them in order to login to KRA Portal so as to be able to download Tax Compliance Certificate in PDF format.

Just as I have mentioned above, to be able to download Tax Compliance Certificate PDF format using KRA Portal, you are going to need your KRA PIN Number and KRA Password as these two form the most important KRA Portal login credentials. Let’s look at each of these key requirements briefly below.

  • KRA PIN Number

KRA PIN Number is the most important requirement that you need to have with you. If by any chance you have forgotten or you don’t remember your KRA PIN, you can submit KRA PIN Retrieval order online here at Cyber.co.ke Portal and our team of experts will be able to assist with with PIN Retrieval request.

At the same time, if you are looking for a new KRA PIN, you can get it here in 3 minutes by submitting your KRA PIN Registration order today at Cyber.co.ke Portal. Your KRA PIN Certificate will be sent to your Email Address once the Request for PIN Registration has been done and processed from our Support team.

  • KRA Password

The next requirement that you need to have with you is your KRA Password. You will need the KRA Password to access your KRA Portal Account. If you don’t know or have forgotten your KRA Password, you can check our article on How To Reset KRA Password. Once you have requested for password reset, a new password will be emailed to you and you can use it to log into your KRA Portal Account.

You can only change or reset your KRA Password if the email used in KRA iTax Portal is the same as the one you currently have. If you don’t remember or need to change your KRA Email Address, you can submit KRA PIN Change of Email Address order online at Cyber.co.ke Portal and have your Email Address changed so as to enable you Reset KRA Password.

How To Download Tax Compliance Certificate PDF Format

Step 1: Visit KRA Portal

The first step in the process of How To Download Tax Compliance Certificate in PDF format on KRA Portal that you need to take is to ensure visit the KRA Portal. You can click on https://itax.kra.go.ke that will take you to the KRA Portal. Note that the link will open in a new browser tab.

visit kra portal

Step 2: Enter KRA PIN Number

In this step, you will need to enter your KRA PIN Number. If you have forgotten your KRA PIN, you can request for KRA PIN Retrieval here at Cyber.co.ke Portal and your KRA PIN will be sent to your email address immediately. Once you have entered your KRA PIN, click on the “Continue” botton to proceed to the next step.

enter kra pin

Step 3: Enter KRA Password and Solve Arithmetic Question (Security Stamp)

In this step, you will be required to enter your KRA Password and also solve the arithmetic question (security stamp). If you have forgotten your KRA Password, you can check our article on How To Reset KRA Password. A new password will be sent to your email and you can use it to login. Once you have entered your iTax Password, click on the “Login” button to access your KRA Portal Account.

enter kra password

Step 4: KRA Portal Account Dashboard

Once you have entered the correct KRA Password and solved the arithmetic question (security stamp) as illustrated in Step 3 above, you will be logged in successfully and be able to see and access your KRA Portal Account Dashboard. Since we want to download the Tax Compliance Certificate in PDF, we proceed to step 5. 

kra portal

Step 5: Click On Certificates Then Consult And Reprint Tax Compliance Certificate PDF

In this step, you will need to hover your mouse cursor towards the right hand side of the menu items list and click on the “Certificates” menu and from the drop down menu sub-list items click on “Consult and Reprint Tax Compliance Certificate PDF”. This is the step where we need to download the KRA Tax Compliance Certificate under the certificates menu on KRA Portal. 

Click On Certificates Then Consult And Reprint Tax Compliance Certificate PDF

Step 6: Consult and Reprint (Download) Tax Compliance Certificate PDF

This is the step whereby you consult the Tax Compliance Database System using your KRA Portal Account for you to get a copy of your Tax Compliance Certificate in PDF format on KRA Portal You will need to take note that all the fields marked with an asterisk (*) are mandatory.

Let me give you a tip, you do not need to fill in the “KRA Tax Compliance Certificate Serial Number” field even though its mandatory. But if you have your KRA Clearance Certificate Serial Number, you can just fill it. But just leave the field blank, it will work fine. 

tax compliance certificate pdf details

You will click on the “Consult” button to proceed to the next step as shown in the screenshot above so as to be able to download the Tax Compliance Certificate PDF format on KRA Portal. 

Step 7: Download Tax Compliance Certificate PDF 

In this last step, you will be able to download Tax Compliance Certificate in PDF format by just clicking on the Tax Compliance Certificate Serial Number column. Here, you will note all the KRA Tax Compliance Certificates that you has previously applied for and were issued by Kenya Revenue Authority (KRA) will be displayed including their status either “Approved” or “Expired.” The screenshot below illustrates the same. 

Download Tax Compliance Certificate PDF 

You will take note that from the screenshot above, the current Tax Compliance Certificate will be in “Approved” status while your previous year Tax Compliance Certificate will be in “Expired” status. You can only Download current KRA Tax Compliance Certificate PDF format from the KRA Portal. Below is a screenshot of a sample KRA Tax Compliance Certificate PDF format downloaded from the KRA Portal. 

Tax Compliance Certificate PDF

READ ALSO: How To Confirm iTax Registered Email Address

You need to take note that Tax Compliance Certificate is only issued to those who have filed their KRA Returns and paid any taxes due to Kenya Revenue Authority (KRA). At the same time, to be able to download the KRA Tax Compliance Certificate in PDF format, you need to first login to your KRA Portal account and follow the above steps and you are good to go. 


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If you are looking to get or obtain a lost or forgotten KRA PIN in Kenya, then KRA PIN Retrieval Services at Cyber.co.ke Portal is what you need to apply for and get your lost KRA PIN Certificate online.

Click on the submit application button below to submit your KRA PIN Retrieval order online. 


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Retrieve Your KRA PIN If You Can’t Remember It

Are you looking for KRA PIN Change Of Email Address Services in Kenya? Let us change for you your KRA Email Address on iTax today. Submit order online at Cyber.co.ke Portal for KRA PIN Change Of Email Address Services online today.

If you are looking to have your Email Address on iTax Portal changed, then KRA PIN Change Of Email Address Services at Cyber.co.ke Portal is what you need to apply for  online.

Click on the submit application button below to submit your KRA PIN Change Of Email Address order online. 


Here at Cyber.co.ke Portal, you can apply and pay for online KRA iTax Services using our Lipa na M-PESA Till Number: 745508. We process all your KRA iTax Services orders quickly as soon as the order has been made online. We are here to assist and help you as your preferred online cyber partner in Kenya. 

MATTHEWS OHOTTO - Tax Expert

Matthews Ohotto is a holder of Second Class Honours Upper Division Degree in Business Information Technology (Bachelor of Business Information Technology – BBIT) from Jomo Kenyatta University of Agriculture and Technology (JKUAT). He is the Founder of Cyber.co.ke Portal in Kenya and also a Blogger and Editor at Cyber.co.ke Portal Blog. He has vast knowledge in two key aspects of Information Technology (IT), that is the link between Information Technology and the Business Environment. In matters Taxation in Kenya, he has vast Tax Experience and Tax Knowledge in relation to Kenya Revenue Authority (KRA) iTax Services such as: KRA Individual Services, KRA Business Services and KRA Returns Services; and is well experienced in KRA Tax Obligations for both Individuals (Persons) and Non Individuals (Entities) such as: Income Tax Resident, Income Tax Non Resident, Income Tax PAYE, Turnover Tax, Digital Services Tax, Value Added Tax, Income Tax Company and Income Tax Partnership. Here at Cyber.co.ke Portal, we pride ourselves on being the experts that our customers and readers in Kenya can count and rely on for whatever KRA needs or issues that they might have. Do you need any assistance? Call, WhatsApp or SMS +254 723 737 740 or Send us an Email to: [email protected] (General Support) and [email protected] (Orders Support) today.