Step-by-Step Process of Resetting KRA Password

The KRA Password plays a very important role in that it allows taxpayers access and login into their KRA Portal accounts with ease. A KRA Password is a confidential combination of characters, usually alphanumeric, used to verify a user’s identity and provide access to KRA Portal online account. The KRA Password serves as a crucial element in security measures, safeguarding sensitive information. Users are advised to create strong passwords, incorporating a mix of upper and lowercase letters, numbers, and special characters to minimize the risk of unauthorized access.



READ ALSO: Step-by-Step Process of Filing KRA Returns using P9 Form

Keeping your KRA Password confidential, avoiding easily guessable information and periodically updating your KRA Password contributes to a more secure KRA Portal account. If you have forgotten your KRA Password, you can easily reset it using KRA Portal. This is because on KRA Portal, there is a functionality that taxpayers can use in order to successfully reset their KRA Password and setup a new password for their KRA Portal account. In this blog post, we shall look at the step-by-step process that is involved in resetting KRA Password online using KRA Portal.

How To Reset KRA Password

  • Step 1: Visit KRA Portal

visit kra portal

The first step in the process of resetting KRA Password is to visit KRA Portal using https://itax.kra.go.ke/KRA-Portal/

  • Step 2: Enter KRA PIN Number and Click on Forgot KRA Password

Enter KRA PIN Number and Click on Forgot KRA Password

Once you are on KRA Portal, enter your KRA PIN Number and click on “Forgot KRA Password” to start the process of resetting KRA Password online using KRA Portal.

  • Step 3: Fill the Forgot KRA Password Form

Fill the Forgot KRA Password Form

In this step, you need to fill in the Forgot KRA Password Form. To do, you need to solve the arithmetic question (security stamp) and click on the “Submit” button. 

  • Step 4: KRA Password Reset for KRA Portal Account

KRA Password Reset for KRA Portal Account

Next, check your email address that is linked to your KRA PIN Number for a KRA Password Reset mail from Kenya Revenue Authority (KRA). The KRA Password Reset email contains your KRA PIN Number and the KRA Password Reset that has been sent by the KRA Portal system and this will serve as the old KRA Password that you will use to change the KRA Password on KRA Portal so as to setup your own password for KRA Portal account. 

  • Step 5: Visit KRA Portal

visit kra portal

Upon receiving the KRA Password reset email, you have to visit the KRA Portal once again for purposes of logging in by using the link https://itax.kra.go.ke/KRA-Portal/ so as as to start the process of KRA Password reset on KRA Portal. 

  • Step 6: Enter KRA PIN Number and KRA Password Reset

Enter KRA PIN Number and KRA Password Reset

In this step, once you are on KRA Portal, enter your KRA PIN Number and the KRA Password reset (old password reset that was sent to your email address), solve the arithmetic question (security stamp) and click on the “Login” button.

  • Step 7: Set up a new KRA Password for KRA Portal account

Set up a new KRA Password for KRA Portal account

The last and most important step in the process of KRA Password reset is to set up a new KRA Password for your KRA Portal account. To set up a new KRA Password on KRA Portal, you need to fill in the following fields on the KRA Password reset form: Old Password (password reset that was sent to your email address), New Password (password that you will be using to access KRA Portal), Confirm New Password (the same password confirmation), Security QuestionSecurity AnswerConfirm Security Answer and the Disclaimer Check Boxes (I Agree to the KRA Website Policy and Disclaimer and  I have read the KRA Website Secure Password Policy Guideline). 

READ ALSO: Step-by-Step Process of Filing KRA Returns for the First Time

After you have filled in all the security information required for KRA Password reset on KRA Portal, click on the “Submit” button. You will get a pop up message that “Your KRA password has been successfully changed” on KRA Portal and this will log you in automatically into your KRA Portal account. The most important thing to keep in mind is that the process of resetting KRA Password is that you need to have with you the KRA PIN Number and the email address that is linked to the KRA PIN Number. Once you have these two requirements with you, you can follow the above 7 steps of How To Reset KRA Password online using KRA Portal. 


Are you looking for a quick and easy way to get your KRA PIN Number and KRA PIN Certificate? We are here and ready to help you out. You can easily request for: KRA PIN Registration, KRA PIN Retrieval, KRA PIN Update and KRA PIN Change of Email Address. Get your KRA PIN Number and KRA PIN Certificate via your Email Address or WhatsApp in less than 5 minutes today. You can also contact us using our Support Email Address: [email protected] or Chat with us on WhatsApp using: 0723 737 740 today.

FILL AND SUBMIT THE KRA ONLINE SERVICES REQUEST FORM:

Enter ID Number or Alien ID Number
Enter Date of Birth
Enter Mobile Number Paying For This Service
Enter Email Address to Receive PIN Certificate
Select County of Residence
Enter City or Town of Residence
Enter District of Residence

DISCLAIMER: Kindly take note that CYBER.CO.KE is an online cyber cafe platform/portal that only offers KRA Services to customers and clients in Kenya. All the KRA PIN Registration, KRA PIN Retrieval, KRA PIN Update and KRA PIN Change of Email Address services offered to customers and clients in Kenya here at CYBER.CO.KE are charged a service fee of Kshs. 200/= only. 

To make payment for KRA Individual services here at CYBER.CO.KE; Go to Lipa na M-Pesa; Select Buy Goods and Services; Enter Till Number 9181993; Enter Amount Kshs. 200; complete the payment for your submitted online order request for KRA PIN Registration, KRA PIN Retrieval, KRA PIN Update or KRA PIN Change of Email Address at CYBER.CO.KE

CYBER PORTAL TILL NUMBER


HOW TO PAY FOR KRA ONLINE SERVICES AT CYBER.CO.KE USING LIPA NA M-PESA TILL NUMBER 9181993

Step 1: Go to Lipa na M-Pesa

Step 2: Select Buy Goods and Services

Step 3: Enter Till Number: 9181993

Step 4: Enter the amount: Kshs. 200

Step 5: Enter your M-PESA PIN and confirm the details

You will get an SMS notification from M-PESA upon successful payment of Kshs. 200 to CYBER.CO.KE for your online request for KRA Individual Services. Once your KRA Online Service request has been submitted successfully to CYBER.CO.KE, our support team shall process your KRA online service request and send to your Email Address or WhatsApp both your KRA PIN Number and KRA PIN Certificate in less than 5 minutes. You can also contact us using our Support Email Address: [email protected] or Chat with us on WhatsApp using: 0723 737 740 today.



DO YOU NEED ANY ASSISTANCE? WE ARE AVAILABLE AND READY TO ASSIST YOU. FILL AND SUBMIT YOUR KRA SERVICE REQUEST ONLINE AT CYBER.CO.KE TODAY.


KRA PIN REGISTRATION

Are you looking to Register and get a New KRA PIN Number? We are here and ready to assist you with Registration of KRA PIN Number. Fill and submit your request online for KRA PIN Registration.

Get your KRA PIN Certificate in 5 minutes.


KRA PIN RETRIEVAL

Are you looking to Retrieve and get a Lost KRA PIN Certificate? We are here and ready to assist you with Retrieval of KRA PIN Certificate. Fill and submit your request online for KRA PIN Retrieval.

Get your KRA PIN Certificate in 5 minutes.


KRA PIN UPDATE

Are you looking to Update an Old KRA PIN Number on iTax (KRA Portal)? We are here and ready to assist you with Update of KRA PIN Number. Fill and submit your request online for KRA PIN Update.

Get your KRA PIN Certificate in 5 minutes.


KRA PIN CHANGE OF EMAIL ADDRESS

Are you looking to Change the Email Address linked to KRA PIN Number on iTax? We are here and ready to assist you. Fill and submit your request online for KRA PIN Change of Email Address.

Get your KRA PIN Certificate in 5 minutes.




SELF HELP GROUP KRA PIN REGISTRATION

Are you looking to Register and get a New KRA PIN Number for your Self Help Group (SHG)? We are here and ready to assist you with Registration of KRA PIN Number for your Self Help Group (SHG). Fill and submit your request online for Self Help Group KRA PIN Registration.

Get your KRA PIN Certificate after Approval.


COMPANY KRA PIN REGISTRATION

Are you looking to Register and get a New KRA PIN Number for your Company? We are here and ready to assist you with Registration of KRA PIN Number for your Company. Fill and submit your request online for Self Help Group KRA PIN Registration.

Get your KRA PIN Certificate after Approval.


KRA NIL RETURNS FILING

Are you looking to File KRA Nil Returns? We are here and ready to assist you with Filing of KRA Nil Returns. Fill and Submit your request online for KRA Nil Returns Filing.

Get your e-Return Acknowledgement Receipt in 5 minutes.


KRA EMPLOYMENT RETURNS FILING

Are you looking to File KRA Employment Returns? We are here and ready to assist you with Filing of KRA Employment Returns. Fill and Submit your request online for KRA Employment Returns Filing.

Get your e-Return Acknowledgement Receipt in 5 minutes.