How To Recover KRA Password Using KRA Portal

Have you forgotten your KRA Password and need to recover it quickly and easily? Learn and get to know How To Recover KRA Password Using KRA Portal.

One of the most important requirements that taxpayers need to have inorder to access their KRA Portal accounts is the KRA Password. The KRA Password plays an important role since it acts as a security credential that allows a taxpayer access his or her KRA Portal account.

During the process of KRA PIN Registration using Cyber.co.ke Portal, once your KRA PIN has been registered, normally the KRA PIN together with the KRA Password is sent to the email address that you have provided in your application for KRA PIN here at Cyber.co.ke  Portal.

READ ALSO: KRA PIN Reprint Process Using KRA Portal

It is human nature to sometimes forget things and this happens to many taxpayers in Kenya who tend to forget their KRA Passwords and don’t know How To Recover KRA Password. Luckily, in this article all that will be addressed through the steps that you need to follow inorder to recover your KRA Password using KRA Portal.

Knowing How To Recover KRA Password Using KRA Portal involves understanding some of the basic concepts that are involved in the process of KRA Password recover i.e. What Is KRA Password, Alternative Way To Change The Email Address Associated With KRA PIN Number, Requirements Needed To Recover KRA Password and How To Recover KRA Password Using KRA Portal.

To be able to recover your KRA Password, you need to have access to the email address that is on your iTax Account. Incase you have forgotten your KRA Password, you can request for KRA PIN Change of Email Address so that you can be able to change your KRA Password.  Once you change your email address to a new one, the process of recovering your KRA Password will be much easier as the password reset will be sent to your new email address. 

What Is KRA Password?

What Is KRA Password

A KRA Password is a string of characters used for authenticating a taxpayer login to his or her KRA Portal account. For you to able to access the various services in KRA Portal, you need to login first using your KRA PIN and KRA Password.

In order to successfully access your KRA Portal account, you must provide a valid KRA PIN and password. This two combinations is often referred to as a login and in this case KRA Portal login or simply iTax Login.

One thing that you need to note is that; to be able to recover your KRA Password, the email address address that is linked to your KRA PIN should be the one that you are using. This is because that is where the new KRA Password reset will be sent and you need it to change and set your new KRA Password. 

In many cases, most taxpayers no longer use the email address that they used during the process of KRA PIN Registration. In that case, you need to have an alternative way to change the email address associated with your KRA PIN Number. That’s where the KRA PIN Change of Email Address service that is offered here at Cyber.co.ke Portal comes into play as described below. 

Alternative Way To Change The Email Address Associated With KRA PIN Number

Just as I mentioned above, to be able to recover your KRA Password, the email address associated with your KRA PIN should be the one that you are using. This is because the KRA Password reset will be sent there and you need to access it so as to set a new KRA Password to your KRA Portal account. If you no longer use that email address, then it is highly recommended that you apply for KRA PIN Change of Email Address using Cyber.co.ke Portal

  • KRA PIN Change of Email Address at Cyber.co.ke Portal 

The KRA PIN Change of Email Address service that is offered here at Cyber.co.ke Portal comes in handy for those taxpayers who want to recover their KRA Password but no longer use or have forgotten the email addresses associated with their KRA Portal accounts. In that case, this is whereby you will need to submit your order for KRA PIN Change of Email Address

Just from the name above, KRA PIN Change of Email Address is basically the process whereby the email address that is linked to your KRA PIN is changed to a new one so as to enable you easily recover your KRA Password. All you need to do is to fill out the KRA PIN Change of Email Address form here at Cyber.co.ke Portal and our support team will glady process your request for change of email address on KRA Portal.

The KRA PIN Change of Email Address is an important process in How To Recover KRA Password using KRA Portal as it saves many taxpayers in Kenya the hassle that they go through trying to recover their KRA Passwords. So, if you want easily recover KRA Password, all you need to do is ensure that the email address you are using is the same one as that on KRA Portal. If not then place your order for KRA PIN Change of Email Address today at Cyber.co.ke Portal

Requirements Needed To Recover KRA Password

To be able to recover your KRA Password, there are a set of two requirements that you need to ensure that you have with you i.e. KRA PIN and Email Address Associated With The KRA PIN. These tow KRA Password recovery requirements go hand in hand and you need to ensure that you have both of them inorder to make the who process much easier. This is as highlighted below. 

  • KRA PIN

KRA PIN is the most important requirement that you need to have with you inorder to recover your KRA Password for logging into KRA Portal account. If by any chance you have forgotten or you don’t remember your KRA PIN, you can submit KRA PIN Retrieval order online here at Cyber.co.ke Portal and our team of experts will be able to assist with with PIN Retrieval request and your KRA PIN will be sent to the email address provided in the order form.

At the same time, if you are looking for a new KRA PIN, you can get it here in 3 minutes by submitting your KRA PIN Registration order today at Cyber.co.ke Portal. Your KRA PIN Certificate will be sent to your Email Address once the Request for PIN Registration has been done and processed from our Support team.

  • Email Address Associated With The KRA PIN

The other key requirement that you need to have with you and have access to is the Email Address Associated With The KRA PIN. This is basically the email address that is linked to your KRA PIN on KRA Portal. It is also the email address that you provided when you were registering for a KRA PIN Number or Updating KRA PIN Number on iTax Portal using Cyber.co.ke Portal.

If you have forgotten or do not remember your iTax Email Address or you no longer use that email address, you can apply for KRA PIN Change of Email Address service request here at Cyber.co.ke Portal. You just need to fill the KRA PIN Change of Email Address form, submit and pay for the online order and have our support team assist in changing the iTax Email Address to a new one.

By changing your iTax Registered email address, it will make the process of resetting and changing KRA iTax Password much easier as the new KRA Password will be sent to that email address, and the process of changing that iTax Email Address is now easier thanks to Cyber.co.ke Portal‘s KRA PIN Change of Email Address services.

Steps Involved In Recovering KRA Password

Step 1: Visit KRA Portal

The first step that you need to take in the process of How To Recover KRA Password using KRA Portal is to visit KRA Portal web address using https://itax.kra.go.ke/KRA-Portal in your browser.

step 1: how to recover kra password using kra portal - visit kra portal

Step 2: Enter Your KRA PIN In the PIN/User ID Section

Next, you will need to enter your KRA PIN. If you have forgotten your KRA PIN, you can request for KRA PIN Retrieval here at Cyber.co.ke Portal and your KRA PIN will be sent to your email address immediately. Once you have entered your KRA PIN, click on the “Continue” botton to proceed to the next step.

step 2: how to recover kra password using kra portal - enter kra pin

Step 3: Click On Forgot Password/Unlock Account

Once you have clicked the “Continue” button in step 2 above, new field will load whereby you are required to enter your KRA Password and solve the arithmetic question. But since we do not know the KRA Password, we need to recover the KRA Password and ser it to a new one. At the bottom of that page, you will see a link titled “Forgot Password/Unlock Account” click on that link as shown illustrated below.

step 3: how to recover kra password using kra portal - click on forgot password

Step 4: Solve Arithmetic Question (Security Stamp)

In this next step, you will need to solve the arithmetic question (security stamp) and then click on the “Submit” button. This is as illustrated in the screenshot below.

step 4: how to recover kra password using kra portal - solve arithmetic question

Once you click on the “Submit” button shown above, you will see a new page telling you that “Your KRA Password has been mailed to you.” You will now need to access your email address in step 5. Just as a reminder, ensure that the email on KRA Portal is the same as the one that you are using. If not, then it is recommended that you change your KRA Portal email using the KRA PIN Change of Email Address service here at Cyber.co.ke Portal. 

your kra password has been mailed to you

Step 5: Check Your Email For KRA Password Reset 

Once you have submitted the Forgot KRA Password request above in step 4 above, you will now need to head over and login to your KRA Portal Registered Email Address as the KRA Password Reset email has been sent there. Incase you have forgotten or need to change your KRA Portal Registered Email Address, just fill and submit KRA PIN Change of Email Address order online here at Cyber.co.ke Portal.

step 5: how to recover kra password using kra portal - check your email for kra password reset

Once you have received the KRA Password Reset email from Kenya Revenue Authority (KRA), you need to take note of the KRA Password Reset that you are going to use to reset your KRA Portal Password to a new KRA Password.

Step 6: Visit KRA Portal

In this step, you will be required to visit the KRA Portal homepage one again using https://itax.kra.go.ke/KRA-Portal in your browser. 

step 6: how to recover kra password using kra portal - visit kra portal

Step 7: Enter Your KRA PIN Number In the PIN/User ID Section

Since we are logging into KRA Portal, next you will need to enter your KRA PIN Number. If you have forgotten your KRA PIN, you can request for KRA PIN Retrieval here at Cyber.co.ke Portal and your KRA PIN will be sent to your email address immediately. Once you have entered your KRA PIN, click on the “Continue” botton to proceed to the next step.

step 7: how to recover kra password using kra portal - enter kra pin

Step 8: Enter KRA Password and Solve Arithmetic Question (Security Stamp)

Here, you will be required to enter your KRA Password and also solve the arithmetic question (security stamp). This is the Reset Password that was sent to your Email Address by by KRA in step 5 above. Once you have entered your iTax Password (the Password Reset) and solved the arithmetic question, click on the “Login” button to access your iTax Account.

step 8: how to recover kra password using kra portal - enter kra password

Step 9: Set A New KRA Password For KRA Portal

In this last step, you will need to set a new KRA Password for your KRA Portal. You do this by entering first the Password Reset that you used to login  with, type and confirm new KRA Password. Make sure it is a strong password with more than 8 characters. Select the check boxes labelled “I Agree To The KRA Website Policy And Disclaimer” and “I Have Read The KRA Website Secure Password Policy Guideline.” Once you have done all this, click on the “Submit” button.

step 9: how to recover kra password for kra portal - set a new kra password for kra portal

Finally, once you enter your new KRA Password and confirm the same, you will get a pop up notification from KRA Portal that you have successfully changed your KRA Password successfully meaning that you will now be able to use that new KRA Password to login to KRA Portal. 

your kra password has been successfully recovered and changed

Once you have gone through the above 9 steps of How To Recover KRA Password using KRA Portal, now you have officially changed your KRA Password to a new one and you will be able to easily login to your KRA Portal as long as you remember your KRA PIN and your KRA Password. 

READ ALSO: How To Get KRA PIN Certificate Using KRA Portal

Just as a reminder, the above process is easy only if the email address you are using is the same as the one in the KRA Portal. If note, then you have to apply for change of email address using the KRA PIN Change of Email Address services that are offered here. Your email will be changed so as to enable you easily reset and recover your KRA Password much easily and efficiently.

DO YOU NEED ASSISTANCE WITH KRA PIN REGISTRATION, KRA PIN RETRIEVAL, KRA PIN UPDATE OR KRA PIN CHANGE OF EMAIL ADDRESS? HERE AT CYBER.CO.KE PORTAL, OUR SUPPORT TEAM CAN ASSIST YOU ON THAT QUICKLY AND CONVENIENTLY

Are you tired of the endless queues, system downtime and long waiting hours when trying to Register, Retrieve, Update or Amend your KRA PIN? Look no further, at CYBER.CO.KE Portal, we offer fast and reliable KRA Services at your convenience each day of the week throughout Kenya and the whole world at large.

With just a few clicks, you can fill the form, submit your request and make payment online and we will take care of the rest for you. We pride ourselves in being the best of the best when it comes to online cyber services in Kenya in relation to offering exceptional and unmatched KRA Services in Kenya.

Our team of iTax experts is dedicated to providing exceptional KRA Services to our customers and clients in Kenya. We understand the importance of having a KRA PIN in Kenya nowadays, therefore we strive to ensure that your KRA PIN Registration, KRA PIN Retrieval, KRA PIN Update or KRA PIN Change of Email Address request is done immediately after you have submitted your online request today.

Our services are available 24/7/365 and we guarantee a quick turnaround time for you to get your KRA PIN together with the KRA PIN Certificate via your email address. Choose us for your KRA Services needs in Kenya and enjoy a stress-free experience. Don’t hesitate, fill the form, submit your request and pay for our services, and we will take care of the rest. Fill and submit your order online today.

SUBMIT YOUR REQUEST ONLINE TODAY AND GET YOUR KRA PIN TOGETHER WITH YOUR KRA PIN CERTIFICATE IN 3 MINUTES QUICKLY AND CONVENIENTLY TODAY

Since CYBER.CO.KE is an online cyber cafe platform/portal, all services offered to customers in Kenya are charged. To make payment, Go to Lipa na M-Pesa; Select Buy Goods and Services; Enter Till Number 9181993; Enter Amount Kshs. 200; complete the payment for your submitted online order request.

HOW TO PAY FOR YOUR SUBMITTED ONLINE REQUEST AT CYBER.CO.KE PORTAL USING LIPA NA M-PESA TILL NUMBER 9181993

Step 1: Go to Lipa na M-Pesa

Step 2: Select Buy Goods and Services

Step 3: Enter Till Number: 9181993

Step 4: Enter the amount: Kshs. 200

Step 5: Enter your M-PESA PIN and confirm the details

You will get an SMS notification from M-PESA upon successful payment of Kshs. 200 to CYBER.CO.KE for your online order request for KRA Services. Once your online order request has been submitted successfully to CYBER.CO.KE, our support team shall process your order and send to your email address the KRA PIN Certificate. We understand the importance of having a KRA PIN and our team of experts always works tirelessly to ensure that your registration, retrieval, update or amendment request is seamless, fast and convenient.

Thank you for selecting us as your trusted provider for your KRA PIN Registration, KRA PIN Retrieval, KRA PIN Update or KRA PIN Change of Email Address requirements here in Kenya. We genuinely appreciate your decision and value the trust you have placed in our services. Our dedicated team is committed to delivering exceptional customer service and ensuring a seamless experience for you. When it comes to provision of online KRA Services, we are the ultimate leaders and others follow us.

We are thrilled to have the opportunity to assist you with your KRA related requests and we are already looking forward to serving you again in the future. Our goal is to exceed your expectations and provide you with the highest level of satisfaction. Rest assured that we will handle your submitted KRA Services request with the utmost professionalism and attention to detail. Our streamlined processes and knowledgeable staff will ensure that your requirements are met efficiently and accurately.

Once again, we express our sincere gratitude for choosing us. Your satisfaction is our top priority and we are here to make your experience smooth, convenient, and fast. We eagerly anticipate the opportunity to serve you again and continue to meet your KRA related needs with excellence. Please feel free to reach out to us at any time if you have any questions, concerns or additional requirements. We are here to provide you with personalized assistance and support. Thank you for your trust and we look forward to being of service to you again soon.

MATTHEWS OHOTTO - Tax Expert

Matthews Ohotto is an accomplished Blogger with a Bachelor of Business Information Technology (BBIT) degree, Second Class Honours Upper Division from Jomo Kenyatta University of Agriculture and Technology (JKUAT). He is the Founder of CYBER.CO.KE and also serves as the Senior Content Editor at CYBER.CO.KE Blog. With a wealth of knowledge and experience as an iTax Blogger at CYBER.CO.KE Blog, his primary mission and responsibility revolves around researching, crafting and writing informative blog content showing the necessary steps to follow in relation iTax/KRA Portal

ARE YOU LOOKING FOR QUICK, EFFICIENT AND PROFESSIONAL KRA SERVICES IN KENYA? AT CYBER.CO.KE WE ARE HERE TO HELP AND ASSIST YOU CONVENIENTLY. SUBMIT YOUR REQUEST ONLINE AT CYBER.CO.KE TODAY.


KRA PIN REGISTRATION

Are you looking for KRA PIN Registration service? We are online and ready to assist you today. Submit your request for KRA PIN Registration service online at CYBER.CO.KE today. Your KRA PIN Number and KRA PIN Certificate will be sent to your registered email address once your request has been done.


KRA PIN RETRIEVAL

Are you looking for KRA PIN Retrieval service? We are online and ready to assist you today. Submit your request for KRA PIN Retrieval service online at CYBER.CO.KE today. Your KRA PIN Number and KRA PIN Certificate will be sent to your registered email address once your request has been done.


KRA PIN UPDATE

Are you looking for KRA PIN Update service? We are online and ready to assist you today. Submit your request for KRA PIN Update service online at CYBER.CO.KE today. Your KRA PIN Number and KRA PIN Certificate will be sent to your registered email address once your request has been done.


KRA PIN CHANGE OF EMAIL ADDRESS

Are you looking for KRA PIN Change of Email Address service? We are online and ready to assist you today. Submit your request for KRA PIN Change of Email Address service online at CYBER.CO.KE today. Your KRA PIN Number and KRA PIN Certificate will be sent to your registered email address once your request has been done.


REFUGEE KRA PIN REGISTRATION

Are you looking for Refugee KRA PIN Registration service? We are online and ready to assist you today. Submit your request for Refugee KRA PIN Registration service at CYBER.CO.KE today. You will receive your KRA e-Registration Acknowledgement Receipt in your email address as you wait for approval of the Refugee KRA PIN Number which takes between 3 - 5 working days.


FOREIGN STUDENT KRA PIN REGISTRATION

Are you looking for Foreign Student KRA PIN Registration service? We are online and ready to assist you today. Submit your request for Foreign Student KRA PIN Registration service at CYBER.CO.KE today. You will receive your KRA e-Registration Acknowledgement Receipt in your email address as you wait for approval of the Foreign Student KRA PIN Number which takes between 3 - 5 working days.


FOREIGN EMPLOYEE KRA PIN CERTIFICATE

Are you looking for Foreign Employee KRA PIN Registration service? We are online and ready to assist you today. Submit your request for Foreign Employee KRA PIN Registration service at CYBER.CO.KE today. You will receive your KRA e-Registration Acknowledgement Receipt in your email address as you wait for approval of the Foreign Employee KRA PIN Number which takes between 3 - 5 working days.


SELF HELP GROUP KRA PIN REGISTRATION

Are you looking for Self Help Group KRA PIN Registration service? We are online and ready to assist you today. Submit your request for Self Help Group service at CYBER.CO.KE today. You will receive your kra e-Registration Acknowledgement Receipt in your email address as you wait for approval of the Self Help Group KRA PIN Number which takes between 3 - 5 working days.


COMPANY KRA PIN REGISTRATION

Are you looking for Company KRA PIN Registration service? We are online and ready to assist you today. Submit your request for Company KRA PIN Registration service at CYBER.CO.KE today. You will receive your KRA e-Registration Acknowledgement Receipt in your email address as you wait for approval of the Company KRA PIN Number which takes between 3 - 5 working days.


PARTNERSHIP KRA PIN REGISTRATION

Are you looking for Partnership KRA PIN Registration service? We are online and ready to assist you today. Submit your request for Partnership KRA PIN Registration service at CYBER.CO.KE today. You will receive your KRA e-Registration Acknowledgement Receipt in your email address as you wait for approval of the Partnership KRA PIN Number which takes between 3 - 5 working days.


PRIVATE SCHOOL KRA PIN REGISTRATION

Are you looking for Private School KRA PIN Registration service? We are online and ready to assist you today. Submit your request for Private School KRA PIN Registration service at CYBER.CO.KE today. You will receive your KRA e-Registration Acknowledgement Receipt in your email address as you wait for approval of the Private School KRA PIN Number which takes between 3 - 5 working days.


PUBLIC SCHOOL KRA PIN REGISTRATION

Are you looking for Public School KRA PIN Registration service? We are online and ready to assist you today. Submit your request for Public School KRA PIN Registration service at CYBER.CO.KE today. You will receive your KRA e-Registration Acknowledgement Receipt in your email address as you wait for approval of the Public School KRA PIN Number which takes between 3 - 5 working days.


SOCIETY KRA PIN REGISTRATION

Are you looking for Society KRA PIN Registration service? We are online and ready to assist you today. Submit your request for Society KRA PIN Registration service at CYBER.CO.KE today. You will receive your KRA e-Registration Acknowledgement Receipt in your email address as you wait for approval of the Society KRA PIN Number which takes between 3 - 5 working days.


NGO KRA PIN REGISTRATION

Are you looking for NGO KRA PIN Registration service? We are online and ready to assist you today. Submit your request for NGO KRA PIN Registration service at CYBER.CO.KE today. You will receive your KRA e-Registration Acknowledgement Receipt in your email address as you wait for approval of the NGO KRA PIN Number which takes between 3 - 5 working days.


KRA NIL RETURNS FILING

Are you looking for KRA Nil Returns Filing service? We are online and ready to assist you today. Submit your request for KRA Nil Returns Filing service online at CYBER.CO.KE today. Your KRA e-Return Acknowledgement Receipt will be sent to your email address once your KRA Nil Return has been successfully filed on KRA Portal.


KRA EMPLOYMENT RETURNS FILING

Are you looking for KRA Employment Returns Filing service? We are online and ready to assist you today. Submit your request for KRA Employment Returns Filing service online at CYBER.CO.KE today. Your KRA e-Return Acknowledgement Receipt will be sent to your email address once your KRA Employment Return has been successfully filed on KRA Portal.


WITHHOLDING TAX RETURNS FILING

Are you looking for Withholding Tax Returns Filing service? We are online and ready to assist you today. Submit your request for Withholding Tax Returns Filing service online at CYBER.CO.KE today. Your KRA e-Return Acknowledgement Receipt will be sent to your email address once your Withholding Tax Return has been successfully filed on KRA Portal.


TURNOVER TAX (TOT) RETURNS FILING

Are you looking for Turnover Tax (TOT) Returns Filing service? We are online and ready to assist you today. Submit your request for Turnover Tax (TOT) Returns Filing service online at CYBER.CO.KE today. Your KRA e-Return Acknowledgement Receipt and KRA Payment Slip will be sent to your email address once your Turnover Tax (TOT) Return has been successfully filed on KRA Portal.


MONTHLY RENTAL INCOME (MRI) RETURNS FILING

Are you looking for Monthly Rental Income (MRI) Return Filing service? We are online and ready to assist you today. Submit your request for Monthly Rental Income (MRI) Returns Filing service online at CYBER.CO.KE today. Your KRA e-Return Acknowledgement Receipt and KRA Payment Slip will be sent to your email address once your Monthly Rental Income (MRI) Return has been successfully filed on KRA Portal.


VALUE ADDED TAX (VAT) RETURNS FILING

Are you looking for Value Added Tax (VAT) Returns Filing service? We are online and ready to assist you today. Submit your request for Value Added Tax (VAT) Returns Filing service online at CYBER.CO.KE today. Your KRA e-Return Acknowledgement Receipt and KRA Payment Slip will be sent to your email address once your Value Added Tax (VAT) Return has been successfully filed on KRA Portal.


PAY AS YOU EARN (PAYE) RETURNS FILING

Are you looking for Pay As You Earn (PAYE) Returns Filing service? We are online and ready to assist you today. Submit your request for Pay As Earn (PAYE) Returns Filing service online at CYBER.CO.KE today. Your KRA e-Return Acknowledgement Receipt and KRA Payment Slip will be sent to your email address once your Pay As You Earn (PAYE) Return has been successfully filed on KRA Portal.