Do you need guidance and assistance on downloading your KRA Certificate using KRA Portal? Discover the process and steps required for downloading your KRA Certificate online via the KRA Portal today.
KRA Certificate is one of those must have documents for any person above the age of 18 years and has an National ID for residents or Alien ID for non residents. There is no process that you can undertake in Kenya without being asked to bring with your the KRA Certificate be it in job application, opening a bank account, applying for driving licence among many other uses of the KRA Certificate.
The KRA Certificate is a document that is issued by Kenya Revenue Authority (KRA) to both individuals and non-individuals to certify that the taxpayer whose details appear on the KRA Certificate has been registered with Kenya Revenue Authority (KRA). The KRA Certificate contains the KRA PIN Number, Taxpayer Information, Registered Address and KRA Tax Obligation Details.
READ ALSO: How To File Nil KRA Returns Using KRA Portal
The KRA PIN contained in the KRA Certificate must appear on all tax invoices and correspondences with Kenya Revenue Authority (KRA). The accounting end date for taxpayers in Kenya is 31st December as per the provisions stated in the Income Tax Act unless a change has been approved by the Commissioner Domestic Taxes Department. The status of KRA Tax Obligation(s) with ‘Dormant’ status will automatically change to ‘Active’ on date mentioned in “Effective Till Date” or any transaction done during the period. The KRA Certificate shall remain in force till further updated.
In this article, we shall look the the main steps and process that all taxpayers in Kenya need to follow so as to download the KRA Certificate online using KRA Portal. It is always important to have copies of important documents that are issued by the Government of Kenya and definitely the KRA Certificates falls in that category of the documents that all Kenyans need to have with them.
Downloading KRA Certificate on KRA Portal is much easier if you know the process, steps and procedure that you are supposed to follow. But above all that, you need to ensure that you have with you the KRA Portal login credentials that comprises of the KRA PIN Number and KRA Password. Once you have the two credentials with you, then you can easily follow the step by step procedure that is outlined in this article on How To Download KRA Certificate Online Using KRA Portal.
Requirements Needed To Download KRA Certificate
To be able to download KRA Certificate on KRA Portal, there are two important requirements that you need to ensure that you have with you. This includes; KRA PIN Number and KRA Password. These two play an important role as you will need them in order to login to KRA Portal so as to be able to download KRA Certificate on KRA Portal or iTax.
Just as I have mentioned above, to be able to download your KRA Certificate using KRA Portal, you are going to need your KRA PIN Number and KRA Password as these two form the most important KRA Portal login credentials. Let’s look at each of these key requirements briefly below.
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KRA PIN
KRA PIN Number is the most important requirement that you need to have with you. If by any chance you have forgotten or you don’t remember your KRA PIN, you can submit KRA PIN Retrieval order online here at Cyber.co.ke Portal and our team of experts will be able to assist with with PIN Retrieval request.
At the same time, if you are looking for a new KRA PIN, you can get it here in 3 minutes by submitting your KRA PIN Registration order today at Cyber.co.ke Portal. Your KRA PIN Certificate will be sent to your Email Address once the Request for PIN Registration has been done and processed from our Support team.
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KRA Password
The next requirement that you need to have with you is your KRA Password. You will need the KRA Password to access your KRA Portal Account. If you don’t know or have forgotten your KRA Password, you can check our article on How To Reset KRA Password. Once you have requested for password reset, a new password will be emailed to you and you can use it to log into your KRA Portal Account.
You can only change or reset your KRA Password if the email used in KRA iTax Portal is the same as the one you currently have. If you don’t remember or need to change your KRA Email Address, you can submit KRA PIN Change of Email Address order online at Cyber.co.ke Portal and have your Email Address changed so as to enable you Reset KRA Password.
Steps Involved In Downloading KRA Certificate
Step 1: Visit KRA Portal
The first step in the process of downloading KRA Certificate using KRA Portal or iTax is to visit KRA Portal. You can click on https://itax.kra.go.ke that will take you to the KRA Portal. Note that the link will open in a new browser tab.
Step 2: Enter KRA PIN Number
In this step, you will need to enter your KRA PIN Number. If you have forgotten your KRA PIN, you can request for KRA PIN Retrieval here at Cyber.co.ke Portal and your KRA PIN will be sent to your email address immediately. Once you have entered your KRA PIN, click on the “Continue” botton to proceed to the next step.
Step 3: Enter KRA Password and Solve Arithmetic Question (Security Stamp)
In this step, you will be required to enter your KRA Password and also solve the arithmetic question (security stamp). If you have forgotten your KRA Password, you can check our article on How To Reset KRA Password. A new password will be sent to your email and you can use it to login. Once you have entered your iTax Password, click on the “Login” button to access your KRA Portal Account.
Step 4: KRA Portal Account Dashboard
Once you have entered the correct KRA Password and solved the arithmetic question (security stamp) as illustrated in Step 3 above, you will be logged in successfully and be able to see and access your KRA Portal Account Dashboard. Since we are downloading KRA Certificate on iTax, we proceed to step 5 below.
Step 5: Click On Registration Menu Tab Then Reprint KRA Certificate
In this step, on the menu list items, click on Reprint KRA Certificate from the drop down menu list items. This functionality is very useful to taxpayers when they need to download their KRA Certificates on KRA Portal quickly and easily. This is as illustrated in the screenshot below.
Step 6: Select Applicant Type As Taxpayer
In this step, you will need to select the applicant type as “Taxpayer”. This is because it is the taxpayer who is downloading the KRA Certificate from his or her KRA Portal Account. The fields for Taxpayer KRA PIN Number and Taxpayer Names will be automatically pre-filled by the system. This is as illustrated below.
Step 7: Download KRA Certificate
The last step in this process involves downloading and printing the KRA Certificate. You just need to click on the link that states “Click here to download KRA Certificate” and you are all done and good to go.
READ ALSO: How To File KRA Returns Online Using KRA Portal
The above steps sums up the whole process that taxpayers with KRA PIN Numbers need to follow so as to be able to download their KRA Certificate on iTax Portal. Before you are able to download your KRA Certificate, you need to ensure that you have with you both the KRA PIN Number and KRA Password. Once you have these two requirements, you will be able Download KRA Certificate Online Using KRA Portal with much ease by following the steps outlined in this article.
DO YOU NEED ASSISTANCE WITH KRA PIN REGISTRATION OR KRA PIN RETRIEVAL? HERE AT CYBER.CO.KE PORTAL, OUR SUPPORT TEAM CAN ASSIST YOU ON THAT. SUBMIT YOUR REQUEST ONLINE TODAY.
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Our team of experts is dedicated to providing exceptional KRA Services to our cyber customers in Kenya. We understand the importance of having a KRA PIN in Kenya nowadays, therefore we strive to ensure that your KRA PIN Registration or KRA PIN Retrieval process is smooth and hassle-free.
Our services are available 24/7/365 and we guarantee a quick turnaround time for you to get your KRA PIN Certificate via your email address. Choose us for your KRA PIN registration or KRA PIN Retrieval needs and enjoy a stress-free experience. Don’t hesitate, fill the form, submit your request and pay for our services, and we will take care of the rest. Fill and submit your order online today.
KRA PIN REGISTRATION/KRA PIN RETRIEVAL ONLINE REQUEST
Since CYBER.CO.KE is an online cyber cafe platform/portal, all services offered to customers in Kenya are charged. To make payment, Go to Lipa na M-Pesa; Select Buy Goods and Services; Enter Till Number 9181993; Enter Amount Kshs. 200; complete the payment for your submitted online order request.
We understand the importance of having a KRA PIN and our team of experts always works tirelessly to ensure that your registration or retrieval request is seamless and hassle-free. We value your satisfaction and we hope that you find our services satisfactory. Thank you for choosing us for your KRA PIN Registration or KRA PIN Retrieval needs and we look forward to serving you again.

Matthews Ohotto is a highly accomplished individual who holds a Bachelor of Business Information Technology (BBIT) degree with Second Class Honours Upper Division from Jomo Kenyatta University of Agriculture and Technology (JKUAT). He is the Founder of CYBER.CO.KE Portal and the Content Editor at CYBER.CO.KE Blog.