How To Download Withholding Certificate On KRA Portal

[Are You Looking For A New KRA PIN Number? Apply For KRA PIN Registration Today.]


Are you looking to download your KRA Withholding Certificate so as to file KRA Returns? Learn How To Download Withholding Certificate On KRA Portal.

Once again, it’s that time of the year when there is a huge rush to file KRA Returns before the KRA Returns Deadline of 30th June reaches. One group of taxpayers that might require help is those who have been issued with KRA Withholding Certificates and they need to download the Withholding Certificate so as to be able to file KRA Returns using the same.

KRA Withholding Certificate is a document a taxpayer is issued with when an Employer or Withholder withholds Income Tax from the wages or commissions of employees or taxpayers and pays them directly to the government through Kenya Revenue Authority (KRA). In this article, I am going to share with you the step by step process of How To Download Withholding Certificate on KRA Portal quickly and easily using proven steps that actually work. By the end of this article, you will have learn and known How To Download Withholding Certificate On KRA Portal and at the same time be able to file your KRA Returns on KRA Portal before the elapse of the set out deadline of 30th June.

READ ALSO: How To Confirm iTax Registered Email Address

As an example, let’s say you get paid commission the Withholder will withhold a certain amount and remit the same to Kenya Revenue Authority (KRA) and the button will now be  with the taxpayer to declare the amount that was Withheld during the process of KRA Returns Filing. To be able to download your Withholding Certificate on KRA Portal so as to declare the withheld amount to KRA, you need to be logged in and the only way is by using your KRA PIN Number and iTax Password.

These two for an integral part of the KRA Portal login process that all taxpayers in Kenya need to follow. So, before you can reprint your KRA Withholding Certificate on KRA Portal, ensure that you have with you both KRA Password and KRA PIN Number. Downloading the KRA Withholding Certificate on KRA Portal or simply iTax Portal is much easier if you know the process, steps and procedure that you are supposed to follow.

But above all that, you need to ensure that you have with you the KRA Portal login credentials that comprises of the KRA PIN Number and KRA Password. Once you have the two credentials with you, then you can easily follow the step by step procedure that is outlined in this article on How To Download Withholding Certificate On KRA Portal. If by any chance you have forgotten your login credentials, then don’t be worried as we shall share details below on how to recover them.

Requirements Needed To Download Withholding Certificate

Requirements Needed To Download Withholding Certificate

To be able to download Withholding Certificate on KRA Portal, there are two important requirements that you need to ensure that you have with you. This includes; KRA PIN Number and KRA Password. These two play an important role as you will need them in order to login to KRA Portal so as to be able to download the KRA Withholding Certificate.

Just as I have mentioned above, to be able to download your Withholding Certificate on KRA Portal, you are going to need your KRA PIN Number and KRA Password as these two form the most important KRA Portal login credentials. Let’s look at each of these key requirements briefly below.

  • KRA PIN Number

KRA PIN Number is the most important requirement that you need to have with you. If by any chance you have forgotten or you don’t remember your KRA PIN, you can submit KRA PIN Retrieval order online here at Cyber.co.ke Portal and our team of experts will be able to assist with with PIN Retrieval request.

At the same time, if you are looking for a new KRA PIN, you can get it here in 3 minutes by submitting your KRA PIN Registration order today at Cyber.co.ke Portal. Your KRA PIN Certificate will be sent to your Email Address once the Request for PIN Registration has been done and processed from our Support team.

  • KRA Password

The next requirement that you need to have with you is your KRA Password. You will need the KRA Password to access your KRA Portal Account. If you don’t know or have forgotten your KRA Password, you can check our article on How To Reset KRA Password. Once you have requested for password reset, a new password will be emailed to you and you can use it to log into your KRA Portal Account.

You can only change or reset your KRA Password if the email used in KRA iTax Portal is the same as the one you currently have. If you don’t remember or need to change your KRA Email Address, you can submit KRA PIN Change of Email Address order online at Cyber.co.ke Portal and have your Email Address changed so as to enable you Reset KRA Password.

How To Download Withholding Certificate On KRA Portal

Step 1: Visit KRA Portal

The first step in the process of downloading KRA PIN Certificate using KRA Portal is to visit KRA Portal. You can click on https://itax.kra.go.ke that will take you to the KRA Portal. Note that the link will open in a new browser tab.

visit kra portal

Step 2: Enter KRA PIN Number

In this step, you will need to enter your KRA PIN Number. If you have forgotten your KRA PIN, you can request for KRA PIN Retrieval here at Cyber.co.ke Portal and your KRA PIN will be sent to your email address immediately. Once you have entered your KRA PIN, click on the “Continue” botton to proceed to the next step.

enter kra pin

Step 3: Enter KRA Password and Solve Arithmetic Question (Security Stamp)

In this step, you will be required to enter your KRA Password and also solve the arithmetic question (security stamp). If you have forgotten your KRA Password, you can check our article on How To Reset KRA Password. A new password will be sent to your email and you can use it to login. Once you have entered your iTax Password, click on the “Login” button to access your KRA Portal Account.

enter kra password

Step 4: KRA Portal Account Dashboard

Once you have entered the correct KRA Password and solved the arithmetic question (security stamp) as illustrated in Step 3 above, you will be logged in successfully and be able to see and access your KRA Portal Account Dashboard. Since we are downloading KRA Withholding Certificate on KRA Portal, we proceed to step 5.

kra portal

Step 5: Click On Certificate Menu Tab

From your KRA Portal Account dashboard, you will need to hover your mouse towards the “Certificates” menu tab and click on Reprint KRA Withholding Certificate (same as download KRA Withholding Certificate). This is as illustrated in the screenshot below. 

click on download withholding certificate

Step 6: Click Consult To Download Withholding Certificate

In this step, there is not much to do but just clicking on the “Consult” button so as to download the Withholding Certificates lists. This is as illustrated in the screenshot below. 

Click Consult To Download Withholding Certificate

A pop up from itax.kra.go.ke will appear asking you: Are you sure you want to reprint? Click on the “Yes” button because we need to Download Withholding Certificate on KRA Portal. 

Step 7: Download Withholding Certificate

This being the last step in the process of How To Download Withholding Certificate on KRA Portal, you will notice the results pages of the Withholding Certificate on KRA Portal. This is what we refer to as Withholding Certificate Records on KRA Portal.

This is because you will see the total number or records i.e. How many Withholding Certificates you have on iTax, Withholder KRA PIN, Withholdee KRA PIN, Withholder Name, Certificate Date, Withholding Tax and Withholding Tax (WHT) Certificate Number. To Reprint and Download KRA Withholding Certificate, you will need to click on the link under WHT Certificate Number column i.e. KRAWHTTKA0*******20. This is as illustrated below. 

download withholding certificate

READ ALSO: How To Download KRA PIN Number Using KRA Portal

Once you click on the link under WHT Certificate Number, this will prompt you to download KRA Withholding Certificate and save it. At this point, that will mark the end of the process of How To Download Withholding Certificate on KRA Portal. With the Withholding Certificate, you can proceed and file your KRA Returns on KRA Portal. 

MATTHEWS OHOTTO - Tax Expert

Matthews Ohotto is a holder of Second Class Honours Upper Division Degree in Business Information Technology (Bachelor of Business Information Technology – BBIT) from Jomo Kenyatta University of Agriculture and Technology (JKUAT). He is the Founder of both Cyber.co.ke Portal (an online portal that focuses on offering better KRA Services to Kenyans both locally and globally) and Cyber.co.ke Blog.


[Have You Lost or Forgotten Your KRA PIN Number? Apply For KRA PIN Retrieval Today.]