Streamlining Tax Dispute Resolution - Kenya Revenue Authority's Guidelines for Service of Objection Notices via iTax

Kenya Revenue Authority (KRA) wishes to inform all taxpayers of the procedural requirements regarding the lodging of notices of objection, as stipulated under section 51(2) of the Tax Procedures Act. According to this provision, any taxpayer who disputes a tax decision has the right to lodge a formal notice of objection to the decision within thirty days of receiving notification thereof. This notice must be submitted in writing to the Commissioner.

READ ALSO: KRA Tax Amnesty Programme Yields Over Kshs. 200 Billion in Penalty and Interest Waivers for Taxpayers in Kenya

To streamline this process, KRA mandates that all notices of objection, along with their accompanying documents, be served to the Commissioner in charge of Legal Services & Board Coordination through the iTax platform. This digital platform ensures efficiency and transparency in the objection process, facilitating prompt handling and resolution.

However, in cases where documents cannot be uploaded on iTax due to technical constraints or other reasons, alternative avenues for submission are provided. Taxpayers are instructed to serve such documents directly to the Commissioner of Legal Services & Board Coordination. This can be accomplished either by emailing the documents to [email protected] or by physically delivering them to the designated Independent Review of Objections (IRO) offices located across various regions of Kenya.

Here are the specific locations of the Independent Review of Objections (IRO) offices for taxpayers’ reference:

  • Nairobi Region: 7th Floor of Ushuru Pension Towers, Elgon Road, Upper Hill, Nairobi.
  • Southern Region: 3rd Floor, Room 301, Customs House, Mombasa.
  • Northern Region: 4th Floor of Kitengela Mall, Nairobi Namanga Road, Kitengela.
  • Central Region: 3rd Floor of Thika House, Kwame Nkrumah Road, Thika.
  • Western Region: 1st Floor of Lake Basin Mall, Off Kisumu Kakamega Highway, Kisumu.
  • North Rift Region: 7th Floor of Kiptagich House, Uganda Road, Eldoret.
  • South Rift Region: 5th Floor of Generations House, Kenyatta Avenue, Nakuru.

KRA emphasizes the importance of taxpayers adhering to these guidelines for the efficient servicing of objections. For any queries or clarifications regarding the objection process, taxpayers are encouraged to reach out to KRA Contact Centre.

READ ALSO: National Treasury Urges Business Community to Proactively Engage in Tax Payments and Compliance Initiatives

They can do so by dialing the following telephone numbers: 020 4 999 999 or 0711 099 999. Alternatively, inquiries can be directed via email to [email protected]. KRA remains committed to providing assistance and ensuring transparency in tax-related matters, thereby fostering compliance and accountability within the taxpayer community.

Source: Kenya Revenue Authority (KRA)



KRA PIN REGISTRATION

Are you looking to Register and get a New KRA PIN Number? We are here and ready to assist you with Registration of KRA PIN Number. Fill and submit your request online for KRA PIN Registration.


KRA PIN RETRIEVAL

Are you looking to Retrieve and get a Lost KRA PIN Certificate? We are here and ready to assist you with Retrieval of KRA PIN Certificate. Fill and submit your request online for KRA PIN Retrieval.


KRA PIN UPDATE

Are you looking to Update an Old KRA PIN Number on iTax (KRA Portal)? We are here and ready to assist you with Update of KRA PIN Number. Fill and submit your request online for KRA PIN Update.


KRA PIN CHANGE OF EMAIL ADDRESS

Are you looking to Change the Email Address linked to KRA PIN Number on iTax? We are here and ready to assist you. Fill and submit your request online for KRA PIN Change of Email Address.


REFUGEE KRA PIN REGISTRATION

Are you looking to Register KRA PIN Number for Refugee? We are here and ready to assist you. Fill and submit your request online for Refugee KRA PIN Registration.


FOREIGNER KRA PIN REGISTRATION

Are you looking to Register KRA PIN Number for Foreigner? We are here and ready to assist you. Fill and submit your request online for Foreigner KRA PIN Registration.


SELF HELP GROUP (SHG) KRA PIN REGISTRATION

Are you looking to Register Self Help Group (SHG) KRA PIN Numberr? We are here and ready to assist you with Registration of Self Help Group (SHG) KRA PIN Number. Fill and submit your request online for Self Help Group (SHG) KRA PIN Registration.


COMPANY KRA PIN REGISTRATION

Are you looking to Register Company KRA PIN Numberr? We are here and ready to assist you with Registration of Company KRA PIN Number. Fill and submit your request online for Company KRA PIN Registration.


PARTNERSHIP KRA PIN REGISTRATION

Are you looking to Register Partnership KRA PIN Numberr? We are here and ready to assist you with Registration of Partnership KRA PIN Number. Fill and submit your request online for Partnership KRA PIN Registration.


SOCIETY KRA PIN REGISTRATION

Are you looking to Register Society KRA PIN Numberr? We are here and ready to assist you with Registration of Society KRA PIN Number. Fill and submit your request online for Society KRA PIN Registration.


ASSOCIATION KRA PIN REGISTRATION

Are you looking to Register Association KRA PIN Numberr? We are here and ready to assist you with Registration of Association KRA PIN Number. Fill and submit your request online for Association KRA PIN Registration.


NGO KRA PIN REGISTRATION

Are you looking to Register NGO KRA PIN Numberr? We are here and ready to assist you with Registration of NGO KRA PIN Number. Fill and submit your request online for NGO KRA PIN Registration.


KRA NIL RETURNS FILING

Are you looking to file KRA Nil Returns? We are here and ready to assist you with Filing of KRA Nil Returns. Fill and submit your request online for KRA Nil Returns Filing.


KRA EMPLOYMENT RETURNS FILING

Are you looking to file KRA Employment Returns? We are here and ready to assist you with Filing of KRA Employment Returns. Fill and submit your request online for KRA Employment Returns Filing.


TURNOVER TAX (TOT) RETURNS FILING

Are you looking to file Turnover Tax (TOT) Returns? We are here and ready to assist you with Filing of Turnover Tax (TOT) Returns. Fill and submit your request online for Turnover Tax (TOT) Returns Filing.


MONTHLY RENTAL INCOME (MRI) RETURNS FILING

Are you looking to file Monthly Rental Income (MRI) Returns? We are here and ready to assist you with Filing of Monthly Rental Income (MRI) Returns. Fill and submit your request online for Monthly Rental Income (MRI) Returns Filing.


PAY AS YOU EARN (PAYE) RETURNS FILING

Are you looking to file Pay As You Earn (PAYE) Returns? We are here and ready to assist you with Filing of Pay As You Earn (PAYE) Returns. Fill and submit your request online for Pay As You Earn (PAYE) Returns Filing.


VALUE ADDED TAX (VAT) RETURNS FILING

Are you looking to file Value Added Tax (VAT) Returns? We are here and ready to assist you with Filing of Value Added Tax (VAT) Returns. Fill and submit your request online for Value Added Tax (VAT) Returns Filing.