How To Download KRA Returns Receipt Online
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In this step-by-step tutorial, you are going to learn and get to know How To Download KRA Returns Receipt.


Get KRA PIN Certificate via Email Address and WhatsApp

Submit Service Request


Get KRA PIN Number via SMS

Follow These Steps

Step 1
Dial *222# on your phone.
Step 2
Select Option 5 – KRA Services.
Step 3
Enter 98 – More.
Step 4
Enter 9 – Other Services.
Step 5
Enter 3 – PIN Retrieval.
Step 6
Enter 1 – Taxpayer Type.
Step 7
Enter your ID Number.
Final Step
Your KRA PIN Number will be sent to you via SMS.

How To Download KRA Returns Receipt Online (In 5 Steps)

  • Step 1: Visit KRA Portal

Visit KRA Portal

The first and foremost step in the process of downloading KRA Returns Receipt online is to visit the KRA Portal using https://itax.kra.go.ke/KRA-Portal/

  • Step 2: Login to KRA Portal

Login to KRA Portal

On the KRA Portal login page, enter both your KRA PIN Number and KRA Password (iTax Password), solve the arithmetic question (security stamp) and click on the “Login” button.

  • Step 3: Click on Useful Links then Consult and Reprint Acknowledgement Receipt and Certificates

Click on Useful Links then Consult and Reprint Acknowledgement Receipt and Certificates

Once logged in successfully to KRA Portal, on the top right hand side menu, click on “Useful Links” and from the drop down menu list, click on “Reprint Acknowledgement Receipt and Certificates” to begin the process of downloading your KRA Returns Receipt online.

  • Step 4: Fill the Consult and Reprint Acknowledgement Receipt Form

Fill the Consult and Reprint Acknowledgement Receipt Form

Next, in this step you need to fill the Consult and Reprint Acknowledgement Receipt Form. The following fields on the form are the ones of major concern that you need to fill in. This includes: Business Process – Taxpayer Return ProcessingBusiness Sub Process – Original Return Filing; Obligation Name – Income Tax Resident IndividualTax Period From01/01/2022 and Tax Period To31/12/2022 (choose the return period that you want the KRA Returns Receipt for). Once you have filled in those details, click on the “Consult” button to load the KRA Returns Acknowledgement Receipt. Note, on the pop up window “Do you want to consult with given details?” click on “OK“button.

  • Step 5: Download KRA Returns Receipt

Download KRA Returns Receipt

The last and most important step is the downloading of the generated KRA Returns Receipt. To download the receipt,  on the output section of the form just under the “Acknowledgement Number” column, click on the acknowledgement serial number i.e KRA2023***********7, which will in turn initiate the download of KRA Returns Receipt on the iTax Portal (KRA Portal). At this point you can choose to save the returns receipt or even print a copy of the KRA  Returns Receipt. 

At this point, you will have successfully downloaded your KRA Returns Receipt online using KRA Portal (iTax Portal). For this process to be successful, you need to ensure that you have with you both the KRA PIN Number and KRA Password (iTax Password) which are need for login purposes, once you have these two requirements you can follow the 5 outlined steps above so as to download KRA Returns Receipt online quickly and easily. 


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Get KRA Services Online Today

CYBER.CO.KE is a trusted online cyber services website dedicated to providing KRA Individual Services and KRA Returns Services to customers in Kenya on a day to day basis.

The KRA Individual Services that we offer to customers includes: Registration of KRA PIN Number, Retrieval of KRA PIN Certificate, Updating of KRA PIN Number and Changing of KRA PIN Email Address.

The KRA Returns Services that we offer to customers includes: Filing of KRA Nil Returns, Filing of KRA Employment Returns, Filing of KRA Amended Returns and Filing of KRA Withholding Tax Returns.

If you are looking for dependable, fast and reliable KRA Services in Kenya, we are ready and available to support you at every step of the way.

We prioritize customer convenience, clear communication and prompt service delivery, making sure that your submitted service request is completed in the shortest time possible.