How To Download KRA Returns Receipt (Step-by-Step)

Looking for a simple guide on How To Download KRA Returns Receipt? In this blog post, we provide a step-by-step process to help you download KRA Returns Receipt.

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KRA PIN REGISTRATION

KRA PIN RETRIEVAL

KRA PIN UPDATE

KRA PIN CHANGE OF EMAIL ADDRESS

Requirements Needed In Downloading KRA Returns Receipt Online

To download KRA Returns Receipt, you need to have KRA PIN Number and KRA Password (iTax Password).

• KRA PIN Number

KRA PIN Number is the most important requirement that you need to have with you when you want to login to iTax (KRA Portal). If by any chance you have forgotten or you don’t remember your KRA PIN, you can submit your service request online using CYBER.CO.KE and our customer support team will be able to assist with the retrieval of your KRA PIN Number.

• KRA Password (iTax Password)

The next requirement that you need to have with you in the process of download KRA Returns Receipt is your KRA Password (iTax Password), which you will need to access your account. If you don’t know or have forgotten your KRA Password (iTax Password), you can check our blog posts on How To Change or Reset iTax Password (How To Change or Reset KRA Password).

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KRA PIN REGISTRATION

KRA PIN RETRIEVAL

KRA PIN UPDATE

KRA PIN CHANGE OF EMAIL ADDRESS

How To Download KRA Returns Receipt Online (In 5 Steps)

• Step 1: Visit KRA Portal

The first and foremost step in the process of downloading KRA Returns Receipt online is to visit the KRA Portal using https://itax.kra.go.ke/KRA-Portal/

• Step 2: Login to KRA Portal

On the KRA Portal login page, enter both your KRA PIN Number and KRA Password (iTax Password), solve the arithmetic question (security stamp) and click on the “Login” button.

• Step 3: Click on Useful Links then Consult and Reprint Acknowledgement Receipt and Certificates

Once logged in successfully to KRA Portal, on the top right hand side menu, click on “Useful Links” and from the drop down menu list, click on “Reprint Acknowledgement Receipt and Certificates” to begin the process of downloading your KRA Returns Receipt online.

• Step 4: Fill the Consult and Reprint Acknowledgement Receipt Form

Next, in this step you need to fill the Consult and Reprint Acknowledgement Receipt Form. The following fields on the form are the ones of major concern that you need to fill in. This includes: Business Process – Taxpayer Return Processing; Business Sub Process – Original Return Filing; Obligation Name – Income Tax Resident Individual; Tax Period From; 01/01/2022 and Tax Period To: 31/12/2022 (choose the return period that you want the KRA Returns Receipt for). Once you have filled in those details, click on the “Consult” button to load the KRA Returns Acknowledgement Receipt. Note, on the pop up window “Do you want to consult with given details?” click on “OK“button.

• Step 5: Download KRA Returns Receipt

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KRA PIN REGISTRATION

KRA PIN RETRIEVAL

KRA PIN UPDATE

KRA PIN CHANGE OF EMAIL ADDRESS

The last and most important step is the downloading of the generated KRA Returns Receipt. To download the receipt,  on the output section of the form just under the “Acknowledgement Number” column, click on the acknowledgement serial number i.e KRA2023***********7, which will in turn initiate the download of KRA Returns Receipt on the iTax Portal (KRA Portal). At this point you can choose to save the returns receipt or even print a copy of the KRA  Returns Receipt. 

At this point, you will have successfully downloaded your KRA Returns Receipt online using KRA Portal (iTax Portal). For this process to be successful, you need to ensure that you have with you both the KRA PIN Number and KRA Password (iTax Password) which are need for login purposes, once you have these two requirements you can follow the 5 outlined steps above so as to download KRA Returns Receipt online quickly and easily. 

Matthews Ohotto

Matthews Ohotto is an Article Writer at CYBER.CO.KE and a Video Creator on the YouTube Channel Cyber Services Kenya, specializing in crafting insightful and informative Blog Posts and Video Tutorials that empower Kenyans with practical skills and knowledge. Holding a Bachelor’s Degree in Business Information Technology (BBIT) from JKUAT, he blends technical expertise with a passion for clear and impactful communication. Do you need his help? Email Address: [email protected]