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The KRA Alternative Dispute Resolution (ADR) is a voluntary, participatory and facilitated discussion over a tax dispute between you as the taxpayer, and the Commissioner.
A tax dispute commences when you, the taxpayer objects to a decision made by the Commissioner or to an appealable decision under the Tax Procedures Act of 2015.
The dispute culminates with an appeal to the Tax Appeals Tribunal or Courts of law.
The process was introduced in 2015 and is widely favored over litigation and seeks timely dispute management without the limitations of a judicial process such as delayed decisions and increased costs.
A mediator is involved to facilitate the process and cannot impose any decision with regard to the dispute. The mediators guide you and KRA towards finding an amicable solution to the dispute.
Key Benefits of KRA Alternative Dispute Resolution (ADR)
- Results in faster resolution of conflicts.
- Costs much less than a litigation process.
- Improves the relationship between you and KRA.
- Easier to comply with a negotiated outcome.
- It’s strictly confidential.
When Should You Apply for KRA Alternative Dispute Resolution (ADR)?
- Before confirmation of an assessment;
- Following issuance of an objection decision but where the taxpayer and KRA mutually agree to self-review.
- Where the dispute is before the Tax Appeals Tribunal/Courts but both the taxpayer and KRA seek an out of court settlement.
How to Apply for KRA Alternative Dispute Resolution (ADR)
To apply for KRA Alternative Dispute Resolution, download the ADR application form >>> Standard ADR Application Form Revised <<<. Fill the form and submit it to KRA Tax Dispute Resolution Division.
The KRA Tax Dispute Resolution division is located at Ushuru Pension Towers, (formerly Corporate Business Centre) Block B, 7th floor along Elgon Road in Upperhill, Nairobi.
Matthews Ohotto is a Writer at CYBER.CO.KE where he specializes in writing helpful and informative Step-by-Step Tutorials that empower Kenyans with practical skills and knowledge. He holds a Bachelor’s Degree in Business Information Technology (BBIT) from Jomo Kenyatta University of Agriculture and Technology (JKUAT). Get KRA Individual Services and KRA Returns Services in Kenya.
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CYBER.CO.KE is a trusted online cyber services website dedicated to providing KRA Individual Services and KRA Returns Services to customers in Kenya on a day to day basis.
The KRA Individual Services that we offer to customers includes: Registration of KRA PIN Number, Retrieval of KRA PIN Certificate, Updating of KRA PIN Number and Changing of KRA PIN Email Address.
The KRA Returns Services that we offer to customers includes: Filing of KRA Nil Returns, Filing of KRA Employment Returns, Filing of KRA Amended Returns and Filing of KRA Withholding Tax Returns.
If you are looking for dependable, fast and reliable KRA Services in Kenya, we are ready and available to support you at every step of the way.
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