Category: Helpful Blog Posts

The eCitizen account serves as a crucial gateway for Kenyans to avail to themselves of the more than 5,000 government services accessible through the eCitizen online platform. It is highly recommended that all Kenyan citizens possessing a National ID take… Read More

KRA Clearance Certificate is a very important document that is issued by Kenya Revenue Authority (KRA) to taxpayers who are compliant. The wording compliant means that the taxpayer has filed all his or her KRA Returns and made payments to… Read More

While there may be instances where users find Two-Factor Authentication (2FA) on eCitizen momentarily inconvenient, such as the need to enter a verification code during login process, the trade-off for this brief inconvenience is a significant enhancement in overall eCitizen… Read More

The KRA Clearance Certificate holds significant importance in Kenya, typically issued to taxpayers upon the successful completion of filing KRA Returns and payment of any outstanding taxes to the Kenya Revenue Authority (KRA). This document serves as confirmation that the… Read More

In today’s digital age, securing your eCitizen account should be a top priority and an undertaking through enabling Two-Factor Authentication on eCitizen account. The Two-Factor Authentication (2FA) is a vital defense, adding an extra layer of protection beyond passwords to… Read More

The main purpose of Mobile Number on eCitizen accounts is to receive the ecitizen account verification codes also know as one time password (OTP) each time you want to login into your ecitizen account or when you want to make… Read More

Reprinting of KRA PIN Certificate is the process of generating a copy of the KRA PIN Certificate on iTax by a taxpayer. It enables one to reprint a copy of teh KRA PIN Certificate for current and immediate use in… Read More

The Phone Number on eCitizen account plays one of the major roles in that it is used to get the eCitizen account verification codes or one time password (OTP). The eCitizen account verification codes (OTP) are normally sent to phone… Read More

The email address on eCitizen account plays an important role in the aspect of receiving verification codes from eCitizen. You need to ensure that the email address on your eCitizen account is up to date so as to be able… Read More

The KRA Payment Slip plays an important role when you want to make tax payments to Kenya Revenue Authority (KRA). After filing your KRA Returns on iTax for different tax obligations such as VAT, TOT, PAYE or even MRI, you… Read More

The process of Retrieving KRA PIN Certificate can be easily done on iTax by a taxpayer in Kenya. This is because when you applied for a KRA PIN Number for the first time on iTax, you were issued with the… Read More

The main function of a password on eCitizen account is to serve as a security measure to authenticate and verify the identity of the user accessing the eCitizen account. The eCitizen Password acts as a barrier to unauthorized access, ensuring… Read More