Steps Involved In Downloading KRA Clearance Certificate

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Are you looking to download your KRA Clearance Certificate on KRA Portal? Learn all the necessary steps that are involved in the process of downloading KRA Clearance Certificate.

KRA Clearance Certificate is a very important document that each and every taxpayer needs to have. The KRA Clearance Certificate can only be issued once the taxpayer has filed all KRA Returns and he or she has no pending tax liabilities. Only then can you be issued with the Clearance Certificate form KRA. Learning the process that is involved in downloading the KRA Clearance Certificate is quite crucial.

In this article, I will be sharing with you all the important steps that are involved in the process of downloading KRA Clearance Certificate on KRA Portal or iTax Portal. By the end of this article, you will have learnt and known the important steps that you need to follow each and every time that you want to download your KRA Clearance Certificate on iTax Portal.

Did you know that here at Cyber.co.ke Portal, we offer unmatched KRA Services in Kenya that ranges from KRA PIN RegistrationKRA PIN RetrievalKRA PIN Update and KRA PIN Change of Email Address to each and every taxpayer in Kenya. Get in touch with us on: 0723 737 740 or send us an email: [email protected] today. 

READ ALSO: How To Change KRA Mail Using iTax Portal

KRA Clearance Certificate is a document that is issued by Kenya Revenue Authority (KRA) confirming that a taxpayer has filed relevant tax returns and paid taxes due as provided by Law. This article will be focusing on the necessary steps that are involved in downloading Clearance Certificate on KRA Portal, if you are looking to learn how to apply for KRA Clearance Certificate, you can check out our guide on How To Apply For Tax Compliance Certificate (KRA Clearance Certificate).

Requirements Needed To Download KRA Clearance Certificate 

To be able to download your KRA Clearance Certificate on KRA Portal, there are a set of two important requirements that you need to have with you. This includes; KRA PIN Number and KRA Password. We shall look at what each of the requirements need to download the KRA Clearance Certificate entails.

  • KRA PIN Number 

KRA PIN is the most important requirement that you need to have with you inorder to access your KRA Portal account. If by any chance you have forgotten or you don’t remember your KRA PIN, you can submit KRA PIN Retrieval order online here at Cyber.co.ke Portal and our team of experts will be able to assist with with PIN Retrieval request and your KRA PIN will be sent to the email address provided in the order form.

At the same time, if you are looking for a new KRA PIN, you can get it here in 3 minutes by submitting your KRA PIN Registration order today at Cyber.co.ke Portal. Your KRA PIN Certificate will be sent to your Email Address once the Request for PIN Registration has been done and processed from our Support team.

  • KRA Password

The next requirement that you need to have with you is your KRA Password. You will need the KRA Password to access your KRA Portal Account. If you don’t know or have forgotten your KRA Password, you can check our article on How To Reset KRA Password. Once you have requested for password reset, a new password will be emailed to you and you can use it to log into your KRA Account.

You can only change or reset your KRA Password if the email used in KRA Portal is the same as the one you currently have. If you don’t remember or need to change your KRA Email Address, you can submit KRA PIN Change of Email Address order online at Cyber.co.ke Portal and have your Email Address changed so as to enable you Reset KRA iTax Password.

Steps Involved In Downloading KRA Clearance Certificate

Step 1: Visit KRA Portal

The first step that you need to take in the process of downloading your KRA Clearance Certificate is to visit iTax Portal web address using https://itax.kra.go.ke/KRA-Portal in your browser.

visit itax portal

Step 2: Enter Your KRA PIN Number in the PIN/User ID Section

In this step, you will need to enter your KRA PIN Number. If you have forgotten your KRA PIN, you can request for KRA PIN Retrieval here at Cyber.co.ke Portal and your KRA PIN will be sent to your email address immediately. Once you have entered your KRA PIN, click on the “Continue” button to proceed to the next step.

Enter Your KRA PIN Number

Step 3: Enter KRA Password and Solve Arithmetic Question (Security Stamp)

In this step, you will be required to enter your KRA Password and also solve the arithmetic question (security stamp). If you have forgotten your KRA Password, you can check our article on How To Reset KRA Password. A new password will be sent to your email and you can use it to login. Once you have entered your iTax Password, click on the “Login” button to access your KRA Portal Account.

Enter KRA Password

Step 4: iTax Portal Account Dashboard

Once you have entered the correct KRA Password and solved the arithmetic question (security stamp) as illustrated in Step 3 above, you will be logged in successfully and be able to see and access your iTax Portal Account Dashboard. Here upon successful login process, you are able to view a wide range of KRA Portal Back End Functionalities with ease and convenience.

iTax Portal

Step 5: Click On Certificates Then Consult And Reprint TCC

In this step, you will need to hover your mouse cursor towards the right hand side of the menu items list and click on the “Certificates” menu and from the drop down menu sub-list items click on “Consult and Reprint TCC (KRA Clearance Certificate)”. This is the step where we need to download the KRA Clearance Certificate under the certificates menu on KRA Portal.

click on certificates

Step 6: Consult and Reprint KRA Clearance Certificate

This is the step whereby you consult the KRA Tax Compliance Database System using your KRA Portal Account for you to get a copy of your KRA Clearance Certificate. You will need to take note that all the fields marked with an asterisk (*) are mandatory.

You will click on the “Consult” button to proceed to the next step as shown in the screenshot above so as to be able to download the KRA Clearance Certificate.

Step 7: Download KRA Clearance Certificate

In this last step, you will be able to download KRA Clearance Certificate by just clicking on the KRA Clearance Certificate Serial Number column. Here, you will note all the KRA Compliance Certificates that you has previously applied for will be displayed including their status either “Approved” or “Expired.” The screenshot below illustrates the same.

download kra clearance certificate

Once you have clicked on the link, your KRA Clearance Certificate will be downloaded to your device and you may choose to either print it in hardcopy or just save it in softcopy for future use.

clearance certificate kra

Did you know that here at Cyber.co.ke Portal, we offer unmatched KRA Services in Kenya that ranges from KRA PIN RegistrationKRA PIN RetrievalKRA PIN Update and KRA PIN Change of Email Address to each and every taxpayer in Kenya. Get in touch with us on: 0723 737 740 or send us an email: [email protected] today. 

READ ALSO: Important Steps That Are Involved In iTax Login

The above steps sums up the process and procedure that one should follow when you want to download your KRA Clearance Certificate on KRA Portal. As long as you have with you the two important requirements i.e. KRA PIN number and KRA Password, you will be able to easily download your KRA Clearance Certificate on iTax with much ease. 

MATTHEWS OHOTTO - Tax Expert

Matthews Ohotto is a holder of Second Class Honours Upper Division Degree in Business Information Technology (Bachelor of Business Information Technology – BBIT) from Jomo Kenyatta University of Agriculture and Technology (JKUAT). He is the Founder of both Cyber.co.ke Portal (an online portal that focuses on offering better KRA Services to Kenyans both locally and globally) and Cyber.co.ke Blog.


[Have You Lost or Forgotten Your KRA PIN Number? Apply For KRA PIN Retrieval Today.]